Administrative Operations Coordinator

2 weeks ago

Oldsmar, Florida, United States Konica Minolta Business Solutions Ltd Full time
Job Description Overview

Konica Minolta is excited to present an opportunity for an Admin Ops Specialist.

This role involves providing prompt and precise order management, post-sale billing, and customer assistance for sales and service activities processed locally. Additionally, this position acts as the local administrative liaison for transactions handled centrally. It is essential to ensure that all sales and service activities comply with the Company's operational guidelines.

Responsibilities
  • Input, monitor, and coordinate delivery for all orders processed within designated Branch(es).
  • Verify that all order and contract documentation adheres to Company policies and procedures.
  • Establish and maintain comprehensive master data records for customers within assigned branch(es).
  • Review and pre-edit orders intended for submission to the National Account Customer Care Center.
  • Set up maintenance agreements for assigned clients and manage all associated billing activities, including specialized invoice generation and meter collection.
  • Oversee lease funding processes and follow up as necessary to ensure timely payments to Konica Minolta.
  • Maintain customer access as required.
  • Address customer inquiries effectively.
  • Support Branch personnel with administrative matters.
  • Carry out general office support tasks as needed.
Qualifications
  • High School diploma or a higher educational qualification is required.
  • Intermediate proficiency in Microsoft Excel and Word.
  • Excellent communication abilities.
  • Capability to manage multiple tasks and perform effectively in a high-pressure environment.
  • Experience with SAP or a demonstrated ability to learn SAP or similar systems.
  • Preferred experience in a related industry.
About Us

Konica Minolta has a rich history spanning 150 years, driven by a vision to innovate for the betterment of society and the world. Our commitment to progress fuels our mission today. Konica Minolta Business Solutions U.S.A., Inc. is transforming the workplace to achieve seamless connectivity through the Intelligent Connected Workplace. We assist our clients in their digital transformation journeys with a comprehensive office technology portfolio, including IT Services, intelligent information management, managed print services, and industrial and commercial print solutions. Our accolades include multiple recognitions on CRN's MSP 500 list and a finalist position in the IT Software category at The World Technology Awards. We have been recognized as the leading brand for Customer Loyalty in the MFP Office Copier Market for sixteen consecutive years and are proud to be featured on Forbes' 2021 America's Best-in-State employers list. Additionally, we received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and the BLI Most Color Consistent A3 Brand Award for our bizhub i-Series. Konica Minolta, Inc. has consistently been included in the Dow Jones Sustainability World Index for nine years and has been listed among the Global 100 Most Sustainable Corporations in the World for six years. We partner with our clients to bring ideas to life and strive to add value to society.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status, or any other characteristic protected under applicable law.

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