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Administrative Client Support Coordinator
2 months ago
Salary: $20.00 - $25.00 Hour
PDR CPAs and Advisors is a well-established firm in the Tampa Bay area, recognized for over 50 years of dedicated service. Our focus is on the ongoing expansion of our regional, national, and international CPA service offerings. As a member of the BDO Alliance, we benefit from the resources of a global leader in Assurance, Tax, and Consulting services.
Being a local firm allows us the flexibility to proactively support our employees in their professional development. We foster a culture that encourages self-starters to create a dynamic and personalized career path. Continuous employee feedback is essential to enhancing our workplace culture, making PDR CPAs and Advisors an exceptional organization for growth.
Work-Life Balance: We prioritize a better work-life balance for our professionals.
Empowerment: Our entrepreneurial environment encourages creativity in customizing career opportunities and compensation to meet individual needs.
Position Summary: We are seeking a full-time Administrative Client Support Specialist. The ideal candidate will be energetic, detail-oriented, deadline-sensitive, and capable of working both independently and as part of a team. Professionalism, flexibility, reliability, and a commitment to accuracy and quality are essential. Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, along with the willingness to learn additional software, is required.
Key Responsibilities:
- Prepare for annual tax season, including processing client organizers.
- Handle various tax forms, including New Client setups, Power of Attorneys, and Sub S Elections.
- Assemble tax returns for mailing to clients or governmental entities.
- Distribute tax returns securely via email.
- Generate and analyze reports during tax season to ensure data accuracy.
- Process and electronically file all tax returns.
- Manage incoming calls, expedite client work, and collect fees.
- Respond to inquiries from both internal and external sources, managing communications via email and phone.
- Compose correspondence and other written materials as needed.
- Process outgoing mail, including certified mailings.
- Assist shareholders as required.
Qualifications:
- Minimum of 2 years of prior administrative experience.
- Excellent verbal and written communication skills.
- Strong attention to detail and a commitment to quality.
- Proven ability to take initiative and work effectively in a team environment.
- Ability to manage multiple projects simultaneously.
- Intermediate knowledge of Microsoft Office Suite.
- Prior experience in a CPA firm is advantageous.
Ideal Candidate Profile:
- Prior experience as a professional office administrative assistant is highly desirable.
- Must demonstrate proficiency with MS Office Suite.
- Capable of maintaining focus and attention to detail while managing multiple tasks.
- Ability to handle confidential materials with discretion.
- Willingness to follow directions, ask questions, and adapt to change.
- Strong interpersonal and communication skills, capable of engaging with personnel at all levels.
PDR CPAs and Advisors is proud to be recognized as a Best Company to Work for in Florida and a Best Place to Work by local business publications. We emphasize creating an office environment that meets our employees' needs and a work schedule that supports their quality of life.
Benefits Include:
- Minimum of 16 Days PTO
- 9 Paid Holidays
- Group Healthcare
- Dental/Vision Insurance Options
- Employer Paid Life Insurance
- Long & Short Term Disability Insurance
- Flexible Spending Account (FSA)
- 401(k) Retirement Plan with Employer Match
- Tension Tamers Program
- Fitness Reimbursement
- Wellness Program
- Firm Paid CPE/Dues/Licenses
- Marketing Referral Bonus
- Flex Time