Inbound Call Representative
24 hours ago
The Inbound Call Representative role at Mass Markets is an exciting opportunity to join a dynamic team and make a real impact on customer satisfaction. As a key member of our team, you will be responsible for handling inbound calls and providing solutions to customers. Your strong communication skills and problem-solving abilities will be essential in ensuring that all customer interactions are handled efficiently and effectively.
About the JobThis role requires a high level of professionalism, courtesy, and timeliness in handling customer calls. You will work closely with other departments to resolve customer issues and provide accurate documentation of customer claims. Your ability to research systems to find missing information as applicable will be crucial in resolving customer issues efficiently.
Key Responsibilities- Handle inbound calls and provide solutions to customers
- Work closely with other departments to resolve customer issues
- Accurately document customer claims
- Research systems to find missing information as applicable
Mass Markets offers a competitive salary range of $45,000 - $60,000 per year, depending on experience. In addition, we offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
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Inbound Call Center Representative
5 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeJob DescriptionWe are seeking a highly motivated and organized individual to join our team as an Inbound Call Center Representative. In this role, you will be responsible for handling inbound calls, resolving customer issues, and providing top-notch support to our clients. Your excellent communication skills, problem-solving abilities, and strong work ethic...
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Inbound Call Center Representative
7 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob DescriptionThe successful candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. As an Inbound Call Center Representative, you will be expected to handle multiple customer interactions simultaneously, while maintaining a high level of accuracy and attention to detail.
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Inbound Call Specialist
5 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeWhat You'll Do:As an Customer Service Representative, you will be responsible for handling inbound calls, resolving customer inquiries, and ensuring timely issue resolution. You will work closely with our team to provide exceptional service to our clients and build long-term relationships with them. This is an excellent opportunity to grow your career in a...
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Inbound Call Agent
6 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob DescriptionAs an Inbound Call Agent with MCI Careers, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to answer incoming calls, address customer inquiries, and resolve issues promptly.You will work closely with a dynamic team to achieve customer satisfaction targets and contribute to a...
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Inbound Call Agent II
6 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeCustomer Service Representative II Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative II to join our team at MCI Careers. As a key member of our contact center, you will be responsible for handling inbound calls and providing exceptional customer service.Key Responsibilities:Communicate effectively with...
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Inbound Call Center Expert
6 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeKey Responsibilities:Handle Inbound Calls: Respond to customer inquiries and resolve issues in a professional and courteous manner.Utilize Knowledge Base: Leverage knowledge bases to find solutions to customer problems and improve first call resolution rates.Maintain Accurate Records: Ensure that all customer interactions are documented accurately and...
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Inbound Call Center Specialist
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionWe are looking for a highly motivated Inbound Call Center Specialist to join our team at Mass Markets. As a specialist, you will be responsible for handling incoming calls from customers, providing them with accurate and timely solutions to their queries.Your key responsibilities will include:Responding to customer inquiries in a professional...
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Inbound Call Center Agent
5 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the OpportunityMCI Careers is seeking an Inbound Call Center Agent to join our team! As a key member of our customer service team, you will be responsible for handling incoming customer calls, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesAnswer customer calls and respond to their inquiries in a professional...
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Inbound Sales Agent
2 days ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout This OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. In this role, you will be responsible for providing exceptional service to customers through inbound and outbound calls. You will work closely with a team of professionals who are passionate about delivering outstanding...
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Inbound and Outbound Sales Associate
6 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob DescriptionThis is a unique opportunity to join our team as a Blended Call Center Representative and make a real difference in the lives of our customers. As a member of our team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and selling new products and services.Duties and ResponsibilitiesHandle...
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Inbound Sales Specialist
4 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJoin Our Team:We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients across various industries.Your Key Responsibilities:Handle inbound calls and resolve customer...
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Inbound Customer Support Specialist
8 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeAbout the PositionThe Inbound Customer Support Specialist role at MCI offers an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. As a key member of our support team, you will be responsible for handling inbound calls, resolving customer issues, and providing timely and accurate solutions. If you have...
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Inbound Call Specialist
7 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryWe're seeking a highly motivated Contact Center Representative to join our team at Mass Markets. In this role, you'll be responsible for handling customer inquiries and resolving issues in a timely and professional manner.About the TeamOur team is dedicated to delivering exceptional customer service and driving business results. We're looking for...
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Inbound Outbound Sales Agent
5 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeKey Responsibilities:Handle inbound and outbound contacts in a courteous, timely, and professional mannerEnsure first call resolution through problems solving and effective call handlingResearch systems to find missing information as applicable; coordinate with other departments to resolve issues when neededThe estimated salary for this role is...
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Call Center Agent
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryWe are seeking a highly motivated and experienced Call Center Representative to join our team at Mass Markets. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. As a key member of our customer service team, you will play a crucial role in ensuring excellent customer...
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Call Center Support Specialist
7 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeMass Markets is a leading provider of customer service solutions, and we are seeking a highly skilled Call Center Support Specialist to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer experience through inbound and outbound contacts.Key Skills and Qualifications:Strong communication and...
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Customer Service Representative
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full time**About Mass Markets**Mass Markets is a leading company in the industry, offering competitive salaries to talented individuals.The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications.About the JobWe are seeking a highly skilled Customer Service Representative to join our team. As a representative, you will...
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Customer Service Representative
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout Mass MarketsMass Markets is a leading company in the industry, offering competitive salaries to its employees.Salary InformationThe estimated salary for this position ranges from $45,000 to $60,000 per year, depending on experience and qualifications.Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a Customer...
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Customer Service Representative
4 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeJob Description:The role of a Customer Service Representative is to provide exceptional service to customers, handling inbound and outbound calls, resolving issues, and up-selling products and services. The ideal candidate will have excellent communication skills, be highly reliable, and thrive in a fast-paced environment.
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Customer Service Representative
4 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the RoleAs a Customer Service Representative at MCI Careers, you will play a vital role in delivering exceptional experiences for our clients. You will be responsible for handling inbound customer calls, resolving issues, and providing top-notch support to ensure customer satisfaction.ResponsibilitiesHandle inbound calls and respond to customer...