Inbound and Outbound Sales Associate

1 week ago


Las Cruces, New Mexico, United States MCI Careers Full time
Job Description

This is a unique opportunity to join our team as a Blended Call Center Representative and make a real difference in the lives of our customers. As a member of our team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and selling new products and services.

Duties and Responsibilities
  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
  • Accurately document and process customer claims in appropriate systems
Requirements and Qualifications
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
What We Offer

We offer a competitive salary range of $12.10 - $13.75 per hour, regular raises, and a comprehensive benefits package. Our team members enjoy a fun, engaging work environment, paid time-off, and advancement opportunities.



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