Facilities Director
6 days ago
About the Role
As the Operations Manager at ABM Industries, you will be responsible for overseeing the maintenance and repair of facilities systems, including mechanical, HVAC, plumbing, and CMMS. This includes managing a team of maintenance professionals, developing and implementing maintenance programs, and partnering with clients to ensure that all facilities systems are functioning optimally.
Key Responsibilities
- Oversee the maintenance and repair of facilities systems, including mechanical, HVAC, plumbing, and CMMS.
- Develop and implement maintenance programs, including preventive, proactive, and corrective maintenance.
- Track and report on key performance indicators (KPIs), including Mean Time to Repair (MTTR), Mean Time Between Failures (MTBF), work order status, and project completions.
- Collaborate with cross-functional teams to develop and implement account strategies and plans to source new services.
- Develop and maintain effective relationships with key stakeholders, including senior management, customers, and vendors.
- Work with stakeholders to ensure that facilities meet operational requirements and are compliant with all relevant regulations and standards.
- Analyze existing maintenance programs for facilities, including preventative maintenance plans and repair schedules, and provide direction for implementing best practices.
- Mentor and guide team members to ensure successful operational delivery.
- Establish a mandatory weekly meeting with direct reports to review current and future operations.
Requirements
- Bachelor's degree in Facilities Management, Business Administration, or 10+ years of operational experience in facilities operations and maintenance in industrial, commercial, or mission-critical environments.
- Strong technical knowledge of facilities systems.
- Experience in developing and implementing maintenance programs, including KPIs for preventive, proactive, and corrective maintenance, tracking MTTR and MTBF, and measuring performance against set targets.
- Excellent communication and interpersonal skills, with the ability to work effectively with a range of stakeholders.
- Strong leadership skills, ability to manage teams of various sizes, and providing coaching and mentorship to new and existing team members.
- Ability to work independently and make decisions with minimal supervision.
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