Maintenance Director

6 days ago

Austin, Texas, United States Grand Living Full time
About the Position

The Director of Maintenance is a key leadership role responsible for ensuring the overall Resident experience is enhanced through exceptional management and training of maintenance staff. This position leads and sustains the highest standards of plant management and upkeep, handling both preventative and regular maintenance and necessary repairs for all areas of the Community, including all common areas, residences, corridors, heart of the house, exterior areas, grounds and landscaping.

This is to be handled in a friendly, courteous, helpful, timely and professional manner, resulting in a high level of Resident satisfaction in all interactions. The Director of Maintenance position is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices and philosophy.

Responsibilities
  • Manage and train maintenance staff to ensure exceptional service delivery.
  • Lead and sustain the highest standards of plant management and upkeep.
  • Handle both preventative and regular maintenance and necessary repairs for all areas of the Community.
  • Ensure all maintenance activities are conducted in a friendly, courteous, helpful, timely and professional manner.
  • Collaborate with the Executive Director to ensure alignment with Community standards, processes, procedures, practices and philosophy.
Qualifications and Requirements
  • High School Diploma or GED, required.
  • Public, private or military vocational/trade school/apprenticeship training in building maintenance/engineering including HVAC, mechanical, electrical and plumbing, preferred.
  • Five or more years' experience in maintenance in a senior living community, hospital, residential, hotel or similar building engineering environment, required.
  • Two or more years' supervisory experience, preferred.
  • Ability to obtain any government required license or certificate for a maintenance position in Assisted Living communities.
  • Ability to read, write and speak the English language sufficient to communicate with Residents, guests and fellow employees to explain and record Resident requests, comprehend work requests.
  • Knowledge of mechanical, electrical, plumbing, HVAC systems and furniture repair.
  • Basic knowledge of mechanical and electronic lock systems.
  • Knowledge of furniture repairs and color matching.
  • Ability to read and understand blueprints.
  • Ability to safely and properly troubleshoot and repair most mechanical, electrical, plumbing, and HVAC systems.
  • Ability to safely and properly use hand and power tools.
  • Work both inside and outside the Community structure in the varied weather conditions and temperature changes.
  • Various working conditions including narrow areas and small confined spaces. Interruptions in routine occur; some areas of community may have high noise levels.
  • Requires the ability to perform work using body members and or hand tools as work aids to work, move, guide or place objects or materials.
  • Requires considerable dexterity of hands and fingers to perform work in a consistent manner. Considerable repetitive motion of hands, wrists shoulders and back are required.
  • Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
  • Ability to lift or carry up to 50 pounds and push or pull carts weighing up to 100 pounds.
  • Knowledge and experience in handling and use of maintenance chemicals; such as sealants, solvents, adhesives, and pool chemicals.
Benefits

For the Director of Maintenance, we offer competitive compensation and a full benefits package for full-time employees including:

  • A generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service.
  • Affordable insurance options for medical, dental, vision and more.
  • A 401(k) with a 4% company match on a 5% contribution.
  • Automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).

PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.

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