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Administrative Coordinator
1 week ago
Position: Office Manager
Company: DNA Comprehensive Therapy Services
Role SummaryAs an Office Manager, you will play a crucial role in ensuring the smooth operation of our office environment. Your responsibilities will include maintaining an organized office workflow, addressing patient inquiries, and overseeing administrative processes to enhance clinic efficiency.
Key Responsibilities- Facilitate services for clients and provide support to healthcare professionals.
- Ensure timely completion of all necessary documentation in accordance with organizational standards.
- Organize and prioritize tasks to maximize productivity within the clinic.
- Collaborate with team members to deliver a positive experience for all clients.
- Follow directives from healthcare providers and management to complete assigned duties.
- Maintain accurate and timely documentation of patient interactions.
- Assist healthcare providers with client care tasks, including filing and documentation.
- Manage patient records and ensure confidentiality.
- Monitor and respond to voicemails promptly, ensuring resolution of inquiries.
- Document all patient communications and follow up as necessary.
- Review and respond to internal messages and inquiries in a timely manner.
- Provide after-hours contact information for patient inquiries.
Education:
- Bachelor's degree in business administration or a healthcare-related field is preferred. Relevant experience may be considered in lieu of formal education.
- A minimum of three to five years of experience in a healthcare setting is required.
Essential Skills:
- Strong verbal and written communication abilities.
- Exceptional time management and organizational skills.
- Attention to detail and problem-solving capabilities.
- Ability to foster positive relationships in diverse settings.
- Knowledge of medical terminology is essential.
Technical Proficiency:
- Experience with Electronic Health Records; familiarity with Athena is a plus.
- Proficient in Microsoft Office applications.
This position offers competitive compensation along with a comprehensive benefits package, including medical, dental, vision, and life insurance. Employees are entitled to annual paid time off, birthday recognition, and access to an Employee Assistance Program. Opportunities for professional growth and a supportive team environment are also provided.
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