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Virtual Administrative Coordinator

2 months ago

Panama City, Florida, United States Afni Full time
Position Overview:
Base compensation begins at $14 per hour.

Afni is seeking a dedicated Administrative Support Representative to deliver essential operational assistance to the Subrogation Department and its clientele, acting on behalf of consumers.

The role involves managing information in compliance with applicable laws, regulations, and client protocols, ensuring that appropriate actions are taken on behalf of consumers while providing accurate information to clients and various departments.


Key Responsibilities:
  • Handle incoming correspondence through scanning, indexing, and executing necessary actions.
  • Perform data entry for new file placements.
  • Process new or revised claims, releases, or notifications.
  • Offer transcription services for designated clients.
  • Conduct mailroom operations.
  • Document accounts accurately.
  • All tasks require a thorough understanding of Afni and client protocols, along with sound decision-making and judgment.
  • Engage with insurance providers to verify coverage and establish new claims.

Utilize all Afni and client software and computer systems to effectively track and document all activities related to customer and client functions. Software proficiency includes, but is not limited to, Microsoft Office, Intelec, SCP, Filenet, NuVue, and other division-specific applications.

Respond to requests from internal collectors or coaches.

We offer remote work opportunities across various states.