Administrative Coordinator

1 week ago

Sun City Center, Florida, United States DNA Comprehensive Therapy Services Full time
Job Overview

Company: DNA Comprehensive Therapy Services

Position: Office Manager

About Us: DNA Comprehensive Therapy Services is a leading provider of behavioral and mental health solutions, dedicated to delivering exceptional care and fostering a supportive work environment for our employees.

Role Summary

As an Office Manager, you will play a crucial role in ensuring the smooth operation of our office. Your responsibilities will include:

  • Maintaining an organized and efficient office workflow.
  • Responding to inquiries from patients and managing correspondence effectively.
  • Implementing established protocols for prioritizing tasks and evaluating work efficiency.
  • Reviewing financial documents such as statements, invoices, and receipts.
  • Collaborating with clinic staff to set performance standards and monitor progress.
  • Valuing diversity and fostering an inclusive workplace culture.
Key Responsibilities
  • Provide administrative support to healthcare professionals, including psychiatrists and nurse practitioners.
  • Ensure timely completion of all necessary documentation.
  • Organize tasks to enhance clinic productivity and efficiency.
  • Work collaboratively with team members to create a positive experience for clients.
  • Follow directives from management and healthcare providers.
  • Assist with patient care tasks, including documentation and communication.
  • Maintain and file patient records accurately.
  • Manage voicemails and respond to patient calls within 24 hours.
  • Review and respond to messages in the electronic health record system promptly.
  • Provide information regarding after-hours support for patients.
Qualifications

Education:

  • Bachelor's degree in business administration or a healthcare-related field is preferred. Relevant experience may be considered in lieu of formal education.
  • A minimum of three to five years of experience in a healthcare setting is required.

Essential Skills:

  • Strong verbal and written communication abilities.
  • Excellent time management and organizational skills.
  • Attention to detail and problem-solving capabilities.
  • Ability to build positive relationships with diverse individuals.
  • Familiarity with medical terminology is essential.

Technical Proficiency:

  • Experience with Electronic Health Records; familiarity with Athena is preferred.
  • Proficient in Microsoft Office applications.
Compensation and Benefits

This position offers competitive compensation along with a comprehensive benefits package, including medical, dental, vision, and life insurance. Employees receive 15 days of annual paid time off, recognition incentives for tenure, an additional paid day for birthdays, and access to an Employee Assistance Program. Opportunities for professional growth and a collaborative team environment are also available.

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