Operations Director

6 days ago


Conshohocken, Pennsylvania, United States Nudy's Cafe Full time

Job Summary:

Nudy's Cafe is seeking a highly skilled Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring seamless service delivery, managing employee performance, and maintaining high product quality standards.

Key Responsibilities:

  • Coordinate Daily Restaurant Operations: Oversee the daily activities of the restaurant, ensuring efficient service delivery and maintaining a clean and safe environment for customers and employees.
  • Deliver Superior Service: Foster a culture of excellent customer service, responding promptly to customer concerns and exceeding customer expectations.
  • Manage Employee Performance: Continuously coach, train, and develop employees to ensure they have the skills and knowledge needed to provide exceptional service.
  • Monitor Product Quality: Regularly review product quality and implement improvements to maintain high standards.
  • Train and Develop Employees: Provide ongoing training and development opportunities to ensure employees have the skills and knowledge needed to succeed in their roles.

Requirements:

  • Excellent Communication and Leadership Skills: Ability to effectively communicate with employees, customers, and management.
  • Strong Problem-Solving Skills: Ability to analyze problems and implement effective solutions.
  • Attention to Detail: Ability to maintain high standards of quality and attention to detail.
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment and adapt to changing circumstances.


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