Operations Director and Business Development Lead
6 days ago
The Director of Business Development and Operations is a key leadership position at Caring Friends Home Care, responsible for overseeing the administrative and operational functions of our organization. This role requires a strategic thinker who can drive business growth, manage day-to-day operations, and lead a high-performing team.
Key Responsibilities:- Team Management:
- Develop and implement effective employee evaluation and goal-setting processes.
- Monitor employee performance and provide coaching and development opportunities.
- Recruit, hire, and train top talent to drive business success.
- Staff Development:
- Design and deliver training programs to enhance staff skills and knowledge.
- Ensure adequate staff supervision and support during all service hours.
- Collaborate with supervisors to drive business results and improve customer satisfaction.
- Client Relations:
- Develop and maintain strong relationships with healthcare partners, social workers, and senior communities.
- Source and maintain new clients and accounts to drive business growth.
- Participate in weekly meetings to prepare for patient onboarding and ensure seamless service delivery.
- Business Development:
- Identify and pursue new business opportunities through strategic partnerships and marketing initiatives.
- Develop and implement effective business development strategies to drive revenue growth.
- Monitor and analyze business performance metrics to inform strategic decisions.
- Incident Management/Issue Resolution:
- Handle client and employee issues in a timely and professional manner.
- Conduct annual performance reviews and implement performance improvement programs.
- Business Operations:
- Oversee the day-to-day operations of the organization, including budgeting and financial management.
- Ensure compliance with company policies and procedures.
- Develop and implement effective business processes to drive efficiency and productivity.
- Bachelor's degree in Healthcare Administration or Business.
- 3-5 years of management or healthcare-related experience.
- Proven track record of driving business growth and improving operational efficiency.
- Strong leadership and communication skills.
- Ability to analyze complex data and make informed strategic decisions.
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Conshohocken, Pennsylvania, United States Caring Friends Home Care Full timeJob DescriptionCaring Friends Home Care is seeking a highly skilled and experienced Director of Business Development and Operations to lead our team in driving business growth and operational excellence.Key Responsibilities:Team Management:Develop and implement effective strategies for evaluating employee performance and setting goals for the upcoming...
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Conshohocken, Pennsylvania, United States Caring Friends Home Care Full timeJob DescriptionCaring Friends Home Care is seeking a highly skilled and experienced Director of Business Development and Operations to lead our team in driving business growth and operational excellence.Key Responsibilities:Team Management:Develop and implement effective strategies to evaluate and improve employee performance, establish goals, and monitor...
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Conshohocken, Pennsylvania, United States Caring Friends Home Care Full timeJob DescriptionCaring Friends Home Care is seeking a highly skilled and experienced Director of Business Development and Operations to lead our team in driving business growth and operational excellence.Key Responsibilities:Team Management:Develop and implement effective strategies for evaluating employee performance and setting goals for the upcoming...
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Conshohocken, Pennsylvania, United States Caring Friends Home Care Full timeJob Summary:The Director of Business Development and Operations is a key leadership position responsible for overseeing the administrative and operational functions of a Caring Friends Home Care branch. This role requires a strategic thinker who can drive business growth, manage day-to-day operations, and ensure compliance with company policies and...
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