Retail Operations Manager

2 weeks ago


Canton, Ohio, United States Blufox Mobile Full time

Job Listing: Retail Store Operations Manager

About the Company: Blufox Mobile is a leading partner for Comcast XFINITY services, committed to delivering exceptional solutions in high-speed Internet, Mobile, Home Security, Video, and Voice services for both residential and commercial clients.

Position: Retail Store Operations Manager

Compensation:

  • Annual salary range: $65,000 - $85,000
  • Comprehensive benefits package: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF

Job Type: Full-time

Key Responsibilities:

Sales and Leadership:

  • Lead and motivate a team of sales representatives to drive store performance.
  • Implement effective strategies for product promotion, customer engagement, and service excellence.
  • Evaluate store metrics and deploy strategies to meet and exceed sales targets.
  • Recruit, train, and supervise sales personnel, ensuring adherence to performance indicators and high customer satisfaction ratings.
  • Introduce regular sales incentives to foster team motivation and surpass business objectives.
  • Collaborate with the Operations team to optimize cost management.
  • Manage inventory for mobile devices, cable products, and accessories.
  • Ensure compliance with cash handling procedures and maintain superior customer service standards.
  • Work with the Leadership & Training team to develop effective sales training programs.

Operational Excellence:

  • Enforce cash handling protocols and oversee inventory management.

Customer Satisfaction:

  • Focus on achieving outstanding customer satisfaction ratings in all interactions.

Qualifications:

  • High School diploma or equivalent required.
  • 3-5 years of experience in sales is essential.
  • Experience in Wireless, Cable, or Retail sales is preferred.

Benefits:

  • Medical, Dental, Vision, 401k plans.
  • Paid training opportunities.
  • Generous vacation, sick, and personal time off.
  • Opportunities for career advancement.
  • Modern and comfortable work environment.
  • Employee Stock Ownership Program (ESOP) available at select locations.
  • Annual recognition trip for top performers.

Application Process: For application details, please refer to the instructions on our official website.



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