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Business Operations Manager
2 months ago
Business Operations Manager
We are seeking a highly motivated and experienced Business Operations Manager to join our team at PCRK Group. As a Business Operations Manager, you will play a vital role in assisting and supporting the Senior General Manager with overseeing the day-to-day operations of our clinic location.
Key Responsibilities:
- Assist the Senior General Manager in all team management aspects, including staff supervision, training, and development.
- Develop and implement business strategies to drive growth and improve operational efficiency.
- Manage and maintain accurate records and reports, including financial statements and performance metrics.
- Collaborate with cross-functional teams to achieve business objectives and improve customer satisfaction.
- Identify and implement process improvements to increase productivity and reduce costs.
Requirements:
- Minimum 2 years of experience in a management or leadership role, preferably in a retail or spa environment.
- Proven track record of success in business operations, including staff management, customer service, and sales.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
What We Offer:
- Competitive hourly rate and bonus opportunities.
- Excellent medical, dental, and vision insurance.
- Paid time off and comprehensive 401(k) package.
- 40% discount on products and services.
- Employee referral bonuses and free massage/skincare services.