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Business Operations Manager

2 months ago


Canton, Ohio, United States PCRK Group Full time
Job Opportunity

Business Operations Manager

We are seeking a highly motivated and experienced Business Operations Manager to join our team at PCRK Group. As a Business Operations Manager, you will play a vital role in assisting and supporting the Senior General Manager with overseeing the day-to-day operations of our clinic location.

Key Responsibilities:

  • Assist the Senior General Manager in all team management aspects, including staff supervision, training, and development.
  • Develop and implement business strategies to drive growth and improve operational efficiency.
  • Manage and maintain accurate records and reports, including financial statements and performance metrics.
  • Collaborate with cross-functional teams to achieve business objectives and improve customer satisfaction.
  • Identify and implement process improvements to increase productivity and reduce costs.

Requirements:

  • Minimum 2 years of experience in a management or leadership role, preferably in a retail or spa environment.
  • Proven track record of success in business operations, including staff management, customer service, and sales.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.

What We Offer:

  • Competitive hourly rate and bonus opportunities.
  • Excellent medical, dental, and vision insurance.
  • Paid time off and comprehensive 401(k) package.
  • 40% discount on products and services.
  • Employee referral bonuses and free massage/skincare services.