Retail Operations Manager

1 week ago


Canton, Ohio, United States Blufox Mobile Full time

Job Title: Retail Store Manager

Company Overview: Blufox Mobile is a leading partner for Comcast XFINITY services, focused on delivering exceptional Internet, Mobile, Home Security, Video, and Voice solutions to residential and commercial clients. As we expand our footprint across various states, we are looking for dynamic individuals to fill the role of Retail Store Manager.

Position Overview: As a Retail Store Manager, you will be responsible for overseeing store operations and driving sales performance.

Compensation Package:

  • Annual salary range: $65,000 - $85,000
  • Comprehensive benefits including Medical, Dental, Vision, 401k, and Paid Time Off

Employment Type: Full-time

Key Responsibilities:

Sales and Team Leadership:

  • Lead and motivate a team of sales representatives to achieve store sales goals.
  • Implement effective strategies for product promotion, customer engagement, and account management.
  • Monitor store performance metrics and develop action plans to meet sales targets.
  • Recruit, train, and evaluate sales staff while maintaining high customer satisfaction scores.
  • Introduce sales incentives to encourage team performance and exceed growth objectives.
  • Work collaboratively with the Operations team to optimize cost management.
  • Manage inventory levels for mobile devices and related products.
  • Ensure compliance with cash handling procedures and uphold exceptional customer service standards.
  • Coordinate with the Leadership & Training team to facilitate effective sales training programs.

Operational Management:

  • Ensure adherence to cash handling protocols and oversee inventory management.

Customer Experience:

  • Focus on achieving outstanding customer satisfaction ratings in all interactions.

Qualifications:

  • High School diploma or equivalent required.
  • 3-5 years of relevant sales experience preferred.
  • Experience in Wireless, Cable, or Retail sales is advantageous.

Benefits Offered:

  • Medical, Dental, Vision, and 401k plans.
  • Paid training and development opportunities.
  • Generous Paid Time Off including vacation, sick, and personal days.
  • Opportunities for career advancement.
  • Modern work environment.
  • Eligibility for Blufox ESOP (Employee Stock Ownership Program) at select locations.
  • Annual recognition trip for top performers.

Application Process: For more information on how to apply, please refer to the application guidelines on our official website.



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