Retail Shift Lead

3 weeks ago


Worcester, Massachusetts, United States Walgreens Full time
Job Title: Shift Lead

At Walgreens, we are seeking a highly motivated and experienced Shift Lead to join our team. As a Shift Lead, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities:
  • Oversee the daily operations of the store, including managing cash handling, inventory, and customer service.
  • Lead and motivate a team of sales associates to provide exceptional customer service and achieve sales goals.
  • Ensure that the store is clean, organized, and well-maintained, and that all equipment and systems are functioning properly.
  • Manage and resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with other store leaders to achieve business objectives and improve store performance.
Requirements:
  • 1 year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications:
  • Prefer the knowledge of store inventory control.
  • Obtains and maintains valid PTCB or ExCPT certification or pharmacy license as required by state.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

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