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Customer Support Specialist

2 months ago

Sioux Falls, South Dakota, United States Lowe's Full time

About the Role at Lowe's

We are looking for enthusiastic individuals to take on the position of Customer Service Associate. If you are passionate about providing exceptional customer support and enjoy assisting customers with their home improvement projects, this role may be ideal for you.

Key Responsibilities:

  • Greet customers warmly and help them locate the products necessary for their projects.
  • Ensure the precise handling of orders and deliveries to fulfill customer expectations.
  • Foster a safe working environment and report any safety issues promptly.

Customer Service Associates may be assigned to various departments such as Appliances, Flooring, Tools, or Windows & Walls. The position may involve occasional travel for meetings or training sessions.

Qualifications:

  • Willingness to work flexible hours, including mornings, afternoons, and evenings.
  • Physical capability to perform job tasks, including lifting items weighing up to 25 pounds.
  • Basic computer proficiency and familiarity with retail systems.

A background in sales or retail is advantageous. Bilingual abilities are also a plus.

Lowe's is committed to being an equal opportunity employer, fostering a diverse and inclusive workplace for all employees.