Patient Intake Specialist

1 week ago


Pleasanton California, United States Obran Cooperative Full time

Obran Cooperative is in search of a dedicated Patient Intake Specialist. In this position, you will oversee the intake procedures for new patients, ensuring that all essential information is collected and accurately recorded.

As a key member of our healthcare team, you will contribute significantly to the seamless operation of our home health services.



Your key responsibilities will encompass:
  • Evaluating and processing referrals from healthcare providers, patients, and their families.
  • Collecting all pertinent information to commence the intake process, including introductory calls with patients.
  • Establishing and nurturing strong connections with case managers and referral sources.
  • Collaborating with healthcare professionals to arrange initial assessments.
  • Ensuring that all necessary documentation is completed accurately and submitted promptly.
  • Maintaining communication with patients, families, and insurance companies to provide updates and address any concerns.
  • Working alongside the clinical team to facilitate a smooth transition of care for new patients.

Obran Cooperative is committed to creating a workplace where every employee has a voice and a stake in the success of the organization. We are looking for healthcare professionals who are eager to take ownership of their roles and contribute to the cooperative's mission.


Requirements:
  • Education: High school diploma or equivalent required. Preferred qualifications include a Licensed Vocational Nurse or an associate's degree in a healthcare-related field.
  • Experience: A minimum of 2 years in a healthcare environment, ideally in intake coordination or patient services.
  • Skills: Exceptional organizational and multitasking capabilities, along with strong written and verbal communication skills. Proficiency in electronic medical record systems, Slack, Microsoft Office, and Google Suite is essential.
  • Knowledge: Understanding of home health services, medical terminology, and customer service principles.
  • Ability to work both independently and collaboratively in a dynamic team setting.

Benefits:

The compensation for this role ranges from $25 to $34 per hour, based on experience.

Eligible employees will receive:

  • Medical, dental, and vision insurance
  • Life insurance
  • Paid time off (including vacation, sick leave, and holidays)
  • Retirement plan
  • Short- and long-term disability coverage

All employees are invited to become members of Obran Cooperative, with access to a growing array of member benefits, including:

  • Optional participation in cooperative governance
  • Profit-sharing opportunities

Our Mission: To leverage business for the benefit of humanity.

Our Vision: To establish Obran as the largest worker-cooperative conglomerate globally, focused on creating profitable and impactful businesses that serve our members and communities.

Our Values:

  • Democracy: Empowering members to engage in workplace decisions.
  • Innovation: Challenging the status quo to improve our operations.
  • Solidarity: Promoting equity and inclusion in all our actions.
  • Humanity: Recognizing the dignity and respect of every worker.
  • Balance: Considering the short- and long-term impacts of our decisions on all stakeholders.


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