Client Services Coordinator
2 weeks ago
About Novatech
Novatech is a Managed Office Provider, delivering a wide array of IT, Print, Cloud, and Security solutions tailored for organizations nationwide.
As we expand our reach across the United States, we are excited to offer new opportunities for skilled, tech-savvy professionals to join our dynamic team. At Novatech, you can elevate your career while collaborating with a team of Managed Office Experts.
Position Overview
We are seeking a dedicated individual with a strong background in relationship management and a commitment to delivering exceptional customer service. This role is ideal for those who thrive in a client-focused environment and are eager to contribute to our growth.
Key Responsibilities
As a Client Services Coordinator, your duties will encompass:
- Project and Sales Management
Receive and verify goods ordered, ensuring accuracy and proper documentation. - Inventory Oversight
Maintain and organize inventory, ensuring efficient access for team members and accurate tracking of serialized items. - Scheduling Coordination
Collaborate with the Pro Services Manager to manage ticket scheduling and logistics, ensuring timely communication with clients. - Engineer Coordination
Provide ongoing support to engineers, confirming product delivery and installation schedules. - Service Board Management
Work closely with the Pro Services Manager to keep all service tickets updated and progressing smoothly. - Procurement Support
Assist with purchase order requests and vendor coordination, ensuring quality checks and cost-effective solutions.
What We Offer
At Novatech, we provide a competitive salary based on experience, along with a comprehensive benefits package that includes:
- Medical, dental, and vision insurance
- 401(k) plan with company matching
- Generous Paid Time Off and additional leave options
- Annual wellness and fitness reimbursement
We are committed to fostering a diverse and inclusive workplace, providing equal employment opportunities to all qualified applicants.
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