Healthcare Operations Coordinator

7 days ago


Grand Rapids, Michigan, United States Corewell Health Full time
About the Role

As a key member of our Care Management team at Corewell Health, you will play a vital role in ensuring the smooth operation of our department. Your primary responsibility will be to coordinate office functions and activities to maintain an effective and efficient department.

Key Responsibilities
  • Schedule Management: Maintain accurate employee schedules, track PTO, and manage daily assignments to ensure seamless workflow.
  • Policy and Procedure Coordination: Coordinate activities related to the Care Management Policy and Procedures manual, including maintenance of the CM website and communication on policy updates.
  • Payroll and Financial Management: Process and oversee payroll for all Care Management employees, as well as manage accurate statistics for all employees.
  • Director and Manager Support: Coordinate appointments, meetings, and projects for the Director and other managers in the Care Management department, including managing meeting agendas and minutes as requested.
  • Office Operations: Organize and coordinate all office activities, including ordering supplies and managing office equipment.
  • Special Projects: Assist with special projects as assigned by the Director or other managers.
  • Employee Files and Licenses: Create and maintain accurate employee files and licenses.
  • Utilization Management: Assist with utilization management functions, including obtaining authorizations, addressing concurrent denials, and scheduling next review dates as required by payor guidelines.
What We Offer
  • Comprehensive Benefits Package: Enjoy a comprehensive benefits package that meets your financial, health, and work-life balance goals.
  • On-Demand Pay Program: Take advantage of our on-demand pay program powered by Payactiv.
  • Discounts Directory: Access a discounts directory with deals on restaurants, phone plans, spas, and more.
  • Optional Identity Theft Protection: Enjoy optional identity theft protection, home and auto insurance, and pet insurance.
  • Traditional and Roth Retirement Options: Participate in traditional and Roth retirement options with service contribution and match savings.


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