Healthcare Administrative Coordinator
2 weeks ago
Position Type: Full-time
About Us: Advanced Radiology Services stands as one of the largest physician-owned and managed radiology practices nationwide. Our expanding team comprises 214 radiologists, 44 advanced practice providers, and over 200 dedicated administrative personnel within our subsidiary, STARS. We embrace diversity and foster an inclusive culture, delivering services across more than 60 locations throughout Michigan.
Role Overview:
We are seeking a full-time Medical Administrative Assistant for our Interventional Radiology outpatient facility. This role is pivotal in providing support to both nursing and physician staff, managing phone communications, scheduling outpatient IR appointments, and coordinating patient care.
Key Responsibilities:
- Manage incoming calls, providing information and directing inquiries to nursing staff as necessary.
- Schedule and coordinate outpatient IR clinic appointments, including pre- and post-procedure arrangements, as well as laboratory and imaging bookings.
- Prepare clinic patients by taking vital signs, reviewing medical histories, and noting any changes for nursing staff.
- Administer TB testing as required and assist physicians in gathering patient histories and diagnostic results during documentation.
- Support physicians with various tasks and technical requests, ensuring effective communication across departments within the organization.
- Address inquiries from ARS physicians, STARS staff, or external parties, utilizing in-depth knowledge of organizational protocols and procedures.
- Collaborate with internal and external IT teams to troubleshoot and resolve technical issues.
- Provide necessary information to billing and coding departments as required.
- Organize events such as office celebrations, wellness meals for physicians, educational gatherings, and board meetings.
Qualifications:
- Completion of an accredited Medical Assistant certification program is mandatory.
- A minimum of two years of experience as a Medical Assistant is required, with additional experience preferred.
- Proficiency in Microsoft Office Suite (Word, Excel) and experience with EMR systems is essential; familiarity with EPIC is preferred.
- Ability to cultivate and maintain effective working relationships across all organizational levels, exhibiting a professional demeanor.
- Exceptional phone etiquette and customer service skills, demonstrating empathy and patience with patients.
Why Choose STARS?
- Meaningful Work: Your contributions behind the scenes enable our organization to deliver exceptional radiology services to countless patients in Michigan.
- Stability: Our practice has experienced significant growth and is committed to lasting success.
- Work-Life Balance: Many positions offer flexible work arrangements, including remote or hybrid options.
- Comprehensive Benefits: We provide a 7.5% 401k contribution, ensuring a secure future for our employees.
- Supportive Culture: Our environment is built on transparency, recognition, and support, where we celebrate outstanding contributions.
Learn more about our workplace culture:
Explore feedback from our employees in the STARS Employee Survey.
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