MineStar Application Specialist

1 week ago


Phoenix, Arizona, United States Caterpillar Full time
About the Role

Caterpillar is seeking a highly skilled MineStar Application Specialist to join our global team. As a key member of our technology team, you will be responsible for providing technical support and expertise to our customers in the mining industry.

Key Responsibilities
  • Be a safety leader within Command for Hauling operations within the Mine Site.
  • Implement and maximize Autonomous Haulage System performance.
  • Work on projects to ensure continuous improvement for mining operations within MineStar.
  • Become a trusted advisor for the customer through close collaboration internally and externally.
  • Support and advise autonomous haulage system Supervisors, Builders, Controllers and Pit Technicians in all aspects of MineStar performance, including minimizing downtime.
  • Provide technical support to MineStar Command System on-board maintenance Supervisors and Technicians.
  • Support hardware and software installation and configuration through establishing Quality Assurance and Quality Control processes.
  • Measure, benchmark and report on MineStar Command System performance, and suggest opportunities for improvements.
  • Develop best practices and improve processes related to autonomous mining dispatch systems.
Requirements
  • Technical Excellence: Knowledge of mining technology products and various application methods; ability to develop and provide solutions to significant technical challenges.
  • Field Support: Knowledge of and experience with providing post-sales support; ability to support maintenance of hardware products.
  • Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
What We Offer
  • Competitive Base Salary
  • Annual incentive bonus plan
  • Medical, dental, and vision coverage
  • Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
  • 401k savings plan
  • Health savings account (HSA)
  • Flexible spending accounts (FSAs)
  • Short and long-term disability coverage
  • Life Insurance
  • Paid parental leave
  • Healthy Lifestyle Programs
  • Employee Assistance Programs
  • Voluntary Benefits (Ex. Accident, Identity Theft Protection)


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