SF Application Support Specialist

1 month ago


Phoenix, Arizona, United States American Cybersystems, Inc. Full time

Salesforce Applications Support Specialist-1

Position Type: Contract to Hire

Location: 100% Remote

The Salesforce Applications Support Specialist-1 role at Innova Solutions involves diagnosing and resolving software application issues for end users. The specialist ensures that end users receive accurate solutions promptly and engages IT and business resources to resolve technical issues efficiently. With a focus on reducing user issues, the specialist fully documents each problem and resolution for future reference.

Minimum Qualifications & Experience:

  • Diagnoses and resolves software application issues
  • Ensures end users receive quality support
  • Engages appropriate resources to resolve technical issues
  • Identifies system modifications to reduce user issues
  • Documents each issue and resolution
  • Keeps support team informed of new issues
  • May provide input on processes and procedures

Other Requirements

  • Bachelor's degree in IT, technology, or business-related field
  • 3+ years of experience with business software applications
  • Business systems analytical experience

If you are a qualified candidate interested in the Salesforce Applications Support Specialist-1 position at Innova Solutions, please provide the required information for consideration. Join a global technology solutions provider with a strong commitment to employee development and career growth.



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