Retail Operations Leader

2 weeks ago

Flagstaff, Arizona, United States Vans Full time
Retail Operations Leader
As the Retail Operations Leader, you will inspire, motivate, and guide a dedicated team within the store. You will champion the business strategies, vision, and core values of the organization. Your role will significantly influence the overall financial performance by ensuring optimal staffing levels, recruiting, hiring, training, and motivating your team. You will set the standard for exceptional customer engagement that surpasses industry benchmarks.

Your focus will be on maximizing store profitability by managing expenses, safeguarding company assets, and ensuring that merchandising, operational standards, and community involvement are executed flawlessly.

You will foster an inclusive atmosphere and prioritize the needs of both internal and external customers.

If you seek a company committed to your personal growth and development into a future leader, then Vans is the right fit for you.

Join the Vans Family
Vans is the original action sports footwear brand, deeply rooted in authenticity and creativity.

Founded in 1966, we have thrived on a legacy of positively impacting our community through four key pillars: action sports, music, art, and street culture. We draw inspiration from the creative individuals within our company and community. For them, creativity is a journey, not merely an outcome. Our mission is to empower everyone to use creativity as a means of self-discovery. Our vision is to cultivate a world where everyone can express their unique identity.
At Vans, our culture distinguishes us and influences every aspect of our operations.

Our Core Values:
We embody HEART – known as the "Van Doren Spirit". We are relentlessly CURIOUS about our consumers and the world around us. We are UNAPOLOGETICALLY AUTHENTIC, believing that the most "Off the Wall" thing you can do is to be yourself. We are driven by a spirit of INGENUITY and are passionate about supporting local COMMUNITIES. Above all, we are a family that enjoys working together.
At Vans, we encourage creative exploration and inspire youth culture through our commitment to inclusivity.

We welcome everyone into our global family and proudly celebrate an environment where individuality is embraced, equal opportunities are fostered, and everyone is empowered to reach their fullest potential.

Your Impact
Key Responsibilities:


You will strategically lead the team to maximize and achieve store sales objectives while monitoring sales progress and results against key performance indicators.


Promote a consumer-centric mindset within the store and model effective selling behaviors through authentic interactions with customers for your team to emulate.

Attract, recruit, and hire high-quality, diverse talent while maintaining a robust succession plan within your store.

Provide direct coaching, feedback, training, and supervision to your associates.


Demonstrate clear communication, train and coach the team, set expectations for customer engagement, store policies, and procedures, as well as hiring and building a strong team.


Manage expenses to enhance sales and profitability, fostering a productive environment by ensuring the team possesses the knowledge and skills to meet store goals for sales and customer engagement.

Qualifications for Success
What You Bring:
3-5+ years of relevant professional or retail management experience.

Ability to work a flexible schedule to accommodate business needs, including weekends, evenings, and holidays.

Capability to achieve business objectives by driving results through store teams.

Proven ability to coach and motivate a team to excel in sales and profitability.

Strong communication skills.

Ability to be solution-oriented and adaptable in a fast-paced environment.


A formal education and subsequent undergraduate or graduate degrees are advantageous, but we prioritize your overall experience and professional accomplishments.

Commitment to Inclusion & Diversity

As a purpose-driven, performance-oriented organization, we strive to cultivate a culture of belonging founded on respect, connection, openness, and authenticity.

We are dedicated to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What We Offer
We are in the business of unlocking human potential, fueled by the ideas, energy, and commitment of our people. That’s why we provide comprehensive benefits that promote mental, physical, and financial well-being for all associates. When it comes to benefits, we offer a complete package. Detailed information on benefits will be provided during the hiring process.
About Our Parent Company

VF Corporation is one of the world’s largest apparel, footwear, and accessories companies, connecting people to the lifestyles, activities, and experiences they cherish through our family of iconic outdoor, active, and workwear brands.

At the core of our journey lies our company-wide purpose: to power movements of sustainable and active lifestyles for the betterment of people and our planet.

This purpose is our guiding principle. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and drives us to pursue our goals together. This is our calling.

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