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Retail Sales Consultant

2 months ago

Flagstaff, Arizona, United States Myamtel Full time

Position Overview

As a key member of the Myamtel team, the Retail Sales Consultant plays a vital role in delivering exceptional customer experiences. This position operates under the guidance of the Retail Store Manager and is responsible for embodying the company's mission to be a leading T-Mobile retailer.

Core Responsibilities

Sales Excellence:

In this role, you will provide an unparalleled customer experience, focusing on building relationships and fostering trust. You will:

  • Engage customers with an authentic and interactive store experience.
  • Articulate product features and benefits, ensuring customers understand their options.
  • Utilize consultative selling techniques to address customer needs effectively.
  • Participate in marketing initiatives to attract new clientele through community engagement and outreach.
  • Maintain the store's visual standards, ensuring an inviting atmosphere for customers.
  • Develop and nurture long-term customer relationships.
  • Process transactions accurately and efficiently, handling cash and credit payments.
  • Stay informed about current promotions, policies, and security practices.
  • Prepare sales agreements and maintain accurate sales records.

Key Competencies

To succeed in this role, you should demonstrate:

  • Reliability and punctuality.
  • Strong sales and customer service skills.
  • Ability to work collaboratively within a team.
  • Technical aptitude and willingness to learn.

Work Environment

This position is based in a retail setting, requiring the use of standard office equipment. The role may involve occasional travel for training purposes.

Physical Requirements

The position necessitates the ability to lift items up to 25 lbs and engage with customers for extended periods.

Position Type

This is a non-exempt hourly position with flexible scheduling, including evenings and weekends.

Equal Opportunity Statement

Myamtel is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity/expression, veteran status, genetics, or any other characteristic protected by law.

Qualifications

A High School Diploma or GED is required, along with 1-2 years of retail sales experience. Previous experience in wireless sales is preferred. Candidates should possess strong communication skills and the ability to manage multiple tasks effectively.