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Restaurant Operations Manager

2 months ago

Flagstaff, Arizona, United States Angie's Lobster LLC Full time
Position Overview

Role Summary:

The Restaurant Operations Manager is responsible for overseeing all aspects of restaurant management. This role requires a leader who can inspire and guide their team to deliver exceptional service to customers while maintaining operational excellence.

About Us:

At Angie's Lobster LLC, we are dedicated to revolutionizing the fast-food industry by offering gourmet seafood options that are both accessible and convenient. Our innovative approach has set us apart, as we strive to provide high-quality meals that can be enjoyed every day, not just on special occasions.

Key Responsibilities:

  • Manage daily restaurant operations, including staffing, scheduling, and inventory management.
  • Foster clear and effective communication within the team.
  • Ensure high levels of customer satisfaction through excellent service.
  • Address customer concerns professionally and efficiently.
  • Train and mentor team members, offering support and guidance.
  • Collaborate with various departments to ensure seamless operations.
  • Comply with all food safety regulations and standards.
  • Be proficient in all roles within the restaurant, including opening and closing procedures.
  • Safely operate kitchen equipment, including fryers and grills.

Ideal Candidate Profile:

  • Outstanding communication and interpersonal abilities.
  • Ability to excel in a fast-paced, ever-changing environment.
  • Willingness to work flexible hours, including weekends and holidays.
  • A minimum of 2 years of experience in a leadership role within the Food & Beverage or Retail sector.
  • Proven skills in developing and nurturing future leaders.
  • Strong understanding of key performance indicators related to food cost, labor, and customer service.
  • A passion for leadership and a commitment to excellence.
  • In-depth knowledge of food safety and handling regulations.
  • Capability to adapt, multitask, and respond positively to feedback.
  • Physical ability to stand for extended periods and lift heavy items as needed.

What We Offer:

  • Competitive compensation package.
  • Opportunities for career growth and professional development.
  • Flexible time-off policies.
  • Comprehensive health, dental, and vision benefits.
  • Paid holidays.
  • Complimentary meals during shifts.

The responsibilities outlined above are not exhaustive, and additional tasks may be assigned as necessary.