Retail Operations Supervisor

2 weeks ago


Flagstaff, Arizona, United States Petco Full time
About Petco

At Petco, we are committed to making a significant difference in the lives of pets, their owners, and the broader community. Our focus is on providing a rewarding career path while fostering a supportive environment that prioritizes the well-being of our employees. Our core values reflect our dedication to enhancing the lives of pets, people, and the planet:

  • Commitment to the welfare of all pets
  • Leadership in the pet care industry
  • Dedication to improving lives
  • Exceptional results achieved through teamwork
  • Embracing diversity and individuality

As a leading health and wellness company, Petco is focused on improving the lives of pets, pet owners, and our team members. With a workforce of over 29,000 employees and more than 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, including veterinary care facilities and distribution centers, we are dedicated to purpose-driven work that benefits pets, people, and the planet.

Position Overview

The Assistant Store Manager will play a crucial role in delivering an outstanding customer experience and nurturing a culture of sales excellence within our Pet Care Center. You will embody Petco's vision of 'Healthier Pets. Happier People. Better World.' by mentoring and guiding team members to provide exceptional customer service and drive business growth. Your key responsibilities will include:

  • Evaluating business trends and executing improvement strategies
  • Leading sales initiatives to achieve and surpass targets
  • Implementing guest-focused programs and solutions
  • Facilitating the execution of Pet Care Center operations and employee development
  • Promoting a positive leadership culture
Qualifications

To be considered for this position, candidates must possess a high school diploma (or equivalent) and a minimum of 2 years of management experience. Strong communication, organizational, and computer skills are essential, along with a commitment to guest service and team development. A valid driver's license is also required.

Supervisory Responsibilities

The Assistant Store Manager will oversee various roles within the Pet Care Center and collaborate with other departments to enhance guest strategies.

Work Environment

This position requires weekend availability and may involve occasional merchandise stocking and customer interactions. Candidates must be able to lift up to 50 pounds and stand for extended periods, with some travel required.

Equal Opportunity Employer

Petco is an equal opportunity employer that values diversity and promotes a collaborative work environment. We are dedicated to creating a brighter future for pets, people, and the planet.



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