Veterinary Front Desk Coordinator
2 months ago
The Central Hospital for Veterinary Medicine Inc is seeking a highly skilled and compassionate Veterinary Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional client service, ensuring a positive experience for our clients and their pets.
Key Responsibilities- Client Service
- Provide a warm and welcoming environment for clients and their pets
- Respond to client inquiries and concerns in a timely and professional manner
- Initiate the process of meeting client needs and resolving issues within established guidelines
- Communication
- Communicate effectively with clients, veterinarians, and other hospital staff
- Use excellent phone etiquette and respond to phone calls promptly
- Administrative Tasks
- Update computer records with current client and patient information
- Perform other administrative tasks as needed
The Central Hospital for Veterinary Medicine Inc is a clean and well-organized facility with easily accessible medical equipment and supplies. The reception area can be noisy at times, but we provide protective equipment for nervous animals.
Requirements- Education and Experience
- High school diploma or equivalent required
- Previous experience in a veterinary hospital or related field preferred
- Skills and Abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Detail-oriented and organized
- Ability to lift up to 40 lbs and stand for long periods
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