Technical Program Manager

6 days ago

Lowell, Massachusetts, United States Ultimate Software Full time
About the Role

We are seeking a highly motivated Technical Program Manager to join our team at Ultimate Kronos Group. In this role, you will have the opportunity to be part of a dynamic team, helping to drive the lifecycle of product development and contribute to the successful delivery of our SaaS-based products.

Key Responsibilities
  • Drive the definition and execution of project & program activities, including scope definition, planning, scheduling, tracking, risk management and reporting.
  • Collaborate with cross-functional teams to ensure alignment with project goals and timelines.
  • Apply your familiarity with software development processes to guide project planning and execution, ensuring adherence to best practices and standards.
  • Maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed.
  • Provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles.
  • Collaborate with internal and external stakeholders, including product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations.
  • Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them.
  • Contribute ideas and suggestions for process improvements and optimization initiatives.
Requirements
  • Bachelor's degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field.
  • 1-3 years of experience in a technical role within the software industry, with exposure to Agile methodologies, project and program management concepts.
  • Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans.
  • Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships.
  • Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
  • Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment.
  • Able to perform in a hybrid-office role, requiring three or more days per week in the office.
Preferred Qualifications
  • Experience with UKG Product Suites, Payroll or Payment Services knowledge.
  • Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable.
  • Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes.
  • Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback.
  • Experience with Aha, JIRA, Confluence, PowerBI.
  • Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM
About Ultimate Kronos Group

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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