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Office Manager

2 months ago

Chicago, Illinois, United States OpenGov Full time
Job Summary

The Office Manager will be responsible for ensuring the smooth operation of the office, providing exceptional customer service, and maintaining a positive and productive work environment. This role is based in OpenGov's Chicago office and is scheduled for 30-40 hours per week, with benefits eligibility.

Key Responsibilities
  • Greet and welcome guests, candidates, and new hires, and conduct office tours for first-time visitors
  • Monitor and supply office materials and food/beverage supplies
  • Plan, manage, communicate, and oversee in-office events, including catering for office lunches and meetings
  • Coordinate messages, appointments, information to callers, file maintenance, department office supplies, and mail
  • Plan and manage local off-site events
  • Manage and maintain the office environment, ensuring it follows brand standards and is clean and presentable
  • Oversee ongoing maintenance of facilities and repairs
  • Implement and ensure office safety procedures and OSHA compliance
  • Maintain and manage emergency response documentation and testing schedule, safety and evacuation plans, workplace violence plans
  • Collaborate and manage relationships with vendors, and manage the procurement approval process where necessary
  • Drive efficiency in office procedures and processes, while maintaining workplace excellence through reporting, account management, and documentation upkeep
  • Oversee routine employee service requests, maintenance, and cleaning tasks to team members, ensuring that day-to-day requests are prioritized and completed in a timely manner
  • Identify and implement cost-saving strategies, and manage to the budget provided
  • Be an ambassador for company culture, including planning and executing office culture events
  • Collaborate with leadership to ensure that company values and culture are integrated into daily office operations
  • Foster strong internal and external relationships, effectively collaborating across all organizational levels to understand their needs and ensure our workplace supports their objectives
Requirements and Preferred Experience
  • 3-5 years of experience as either a facilities manager, office manager, or administrative assistant
  • Experience with G-Suite
  • Proven experience as a front desk representative, agent, or relevant position
  • Knowledge of office management and basic bookkeeping
  • Strong communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • Customer service orientation
About OpenGov

OpenGov is a technology company with a passion for powering more effective and accountable government. We're a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer. Our team is smart, fun, and humble, and we're committed to making a positive social impact.

We're an equal opportunity employer and welcome applicants from diverse backgrounds. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.