Medical Office Coordinator
1 week ago
BASS MEDICAL GROUP is seeking an experienced Front Office Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.
Key Responsibilities- Greets patients and visitors, checks them in, and monitors the waiting room to ensure a smooth and efficient experience.
- Collects and processes co-payments, co-insurance, and account balances in a timely and accurate manner.
- Verifies patient insurance information, copies, and scans relevant documents as needed.
- Maintains office supplies and medical supplies, ensuring a well-stocked and organized environment.
- Expedites billing department requests for patient information and works closely with providers to coordinate patient care needs.
- Experience with Electronic Medical Records (EMR) systems, preferably EPIC.
- Two years of customer service experience, with a focus on providing exceptional patient care.
- Experience in a fast-paced work environment, with the ability to multitask and prioritize tasks effectively.
- Knowledge of Medicare, HMO, and PPO insurance payers, with excellent verbal and written communication skills.
- Proven problem-solving, analytical, and decision-making skills, with a strong computer skills background (Microsoft Word, Excel, and Outlook).
- High School diploma or equivalent required.
- One year of experience in a busy medical, clinic, or hospital setting, preferably with EMR experience.
BASS MEDICAL GROUP offers a comprehensive benefits package, including health and welfare benefits, retirement savings and income security, and work-life balance benefits. Compensation will be based on experience, with a pay scale ranging from $26.00 per hour.
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