Care Coordinator

1 week ago


Walnut Creek, California, United States BASS Medical Group Full time
About the Role:

BASS Medical Group is seeking a highly organized and compassionate Care Coordinator to join our dedicated team. As a Care Coordinator, you will be the bridge between patients, physicians, and other healthcare providers, ensuring seamless coordination of care throughout the patient's journey.

Key Responsibilities:
  • Patient Communication: Effectively communicate with patients by phone, email, and in person to schedule appointments, answer questions, and provide updates on their care plan.
  • Care Coordination: Collaborate with physicians, nurses, specialists, and other healthcare providers to place orders and obtain authorizations.
  • Appointment Management: Schedule appointments, ensure timely referrals, and manage patient flow to minimize wait times.
  • Documentation: Maintain accurate and up-to-date patient records in the electronic health record (EHR).
  • Quality Assurance: Contribute to quality improvement initiatives by monitoring patient outcomes and identifying areas for improvement.
Requirements:
  • Excellent customer service/interpersonal skills
  • At least two years experience as a medical assistant
  • MA Certificate
  • Medical terminology
  • Excellent verbal and written communication skills
  • Strong computer skills
Compensation Package:

BASS Medical Group offers a comprehensive benefits package, including health and welfare benefits, retirement savings and income security, and work-life balance benefits. Compensation will be based on experience.



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