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Front Desk Coordinator

2 months ago

Walnut Creek, California, United States Surgery Partners Full time
Job Summary

We are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Surgery Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Greet patients and families, and provide a warm and welcoming environment
  • Perform check-in procedures, including verifying patient information and collecting co-pays
  • Maintain accurate and up-to-date patient records, including demographic and insurance information
  • Assist with office opening procedures, including preparing patient charts and coordinating with medical staff
  • Provide excellent customer service, responding to patient inquiries and resolving issues in a timely and professional manner
  • Collaborate with medical staff and other front office personnel to ensure seamless communication and coordination
Requirements
  • High School Diploma or equivalent, with 1-2 years of experience in a healthcare setting
  • Knowledge of medical terminology and clinic policies and procedures
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and medical staff
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficiency in computer systems and programs, including HST
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.