Provider Relations Coordinator

1 week ago


Walnut Creek, California, United States BASS MEDICAL GROUP Full time
Job Summary

BASS Medical Group is seeking a highly organized and detail-oriented Provider Relations Coordinator to join our team. This role will be responsible for coordinating and monitoring portal access requests, interacting with various stakeholders, and reporting to the Senior Provider Relations Manager.

Key Responsibilities
  • Process portal access requests in a timely and efficient manner.
  • Troubleshoot payor portal issues and determine the best course of action.
  • Manage portal access emails and respond promptly to inquiries.
  • Create and maintain the provider relations website, including alerts and news updates.
  • Update payor contracts roster on a regular basis.
  • Assist the credentialing department and Senior Provider Relations Manager as needed.
Requirements
  • 2+ years of medical billing experience.
  • 2+ years of experience managing various insurance types, including HMO, PPO, Medicare, and Medi-Cal.
  • Excellent customer service and communication skills.
  • High attention to detail and organizational skills.
  • Proficient technical skills, including Microsoft Excel, Outlook, Word, Adobe PDF, and Internet.
Benefits

BASS Medical Group offers a comprehensive benefits package, including health and welfare benefits, retirement savings and income security, and work-life balance benefits.

Compensation will be based on experience.



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