Pediatric Office Coordinator

1 week ago


Redlands, California, United States Mission Pediatrics Full time

Mission Pediatrics is seeking a dedicated and compassionate Pediatric Office Coordinator to join our team. In this role, you will be the first point of contact for our patients, ensuring a positive and efficient experience from their initial inquiry to their departure.

As a key member of our practice, you will play a vital role in managing patient flow, scheduling appointments, verifying insurance information, and providing exceptional customer service. Your strong communication skills and attention to detail will be essential in maintaining the smooth operation of our clinic.

Responsibilities:
  • Patient Communication: Answer phone calls promptly and professionally, addressing patient inquiries and concerns with empathy and clarity. Follow up on client care messages efficiently and courteously.
  • Appointment Management: Schedule and manage patient appointments effectively, adhering to insurance guidelines and physician availability. Ensure accurate record-keeping and maintain a well-organized appointment schedule.
  • Insurance Verification: Verify patient insurance coverage, confirm eligibility, and process necessary paperwork. Maintain up-to-date knowledge of insurance plans and procedures.
  • Patient Registration: Greet patients warmly, verify their information, and assist with registration processes. Collect co-pays and outstanding balances accurately.
  • Administrative Support: Assist with various administrative tasks, including processing documents, maintaining patient records, and ordering office supplies.
Qualifications:

We are seeking a highly organized and customer-focused individual with excellent communication skills. Previous experience in a medical office setting is preferred.



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