Client Relations Specialist

1 week ago


Miami, Florida, United States MaidPro Full time

Job Description

MaidPro Coral Gables/South Miami is a reputable provider of professional cleaning services, independently owned and operated. The company has emerged to meet the increasing demand for high-quality residential and commercial cleaning solutions. MaidPro South Miami serves a wide area, ensuring cleanliness and satisfaction for clients.

Job Summary:

We are in search of a motivated Sales Representative who will play a crucial role in driving our sales initiatives. In this position, you will engage with potential clients who express interest in our cleaning services. The ideal candidate will possess a strong service orientation and a commitment to expanding our loyal customer base.

Key Responsibilities:

  • Respond to inquiries from customers interested in our professional cleaning services.
  • Contact clients who have submitted online requests for estimates.
  • Follow up with customers and document interactions using the company’s CRM system.
  • Develop and implement effective strategies to achieve and surpass sales goals.
  • Establish and nurture strong relationships with clients to enhance customer satisfaction.
  • Conduct market analysis to discover new business opportunities.
  • Ensure excellence throughout the sales process.

Requirements:

  • Previous experience in a related field is preferred.
  • Ability to maintain a positive attitude and effectively close sales.
  • Strong communication and interpersonal skills in both English and Spanish.
  • Self-driven with a focus on achieving results.
  • Familiarity with sales tracking applications.
  • Excellent oral and written communication abilities.
  • Proficient in Microsoft Office applications.
  • Availability to work Monday through Friday, from 8:00 am to 5:00 pm.
  • Quick learner with high integrity and confidentiality.
  • Ability to manage multiple tasks and prioritize effectively.
  • Team-oriented mindset with the ability to work harmoniously with diverse individuals.

Qualifications:

  • Associate degree in Business Administration or 1-2 years of customer service/sales experience.
  • Basic computer skills.
  • Ability to communicate professionally and courteously in English and Spanish.
  • Strong numerical proficiency.
  • Excellent work ethic with responsible handling of cash and credit transactions.
  • Ability to remain composed under pressure.
  • Capability to sit for extended periods.

Benefits:

  • 401(k) plan.
  • Employee discounts.
  • Flexible work schedule.
  • Paid time off.
  • Paid training opportunities.

Work Schedule:

  • Monday to Friday.


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