Front Desk Coordinator

4 days ago


Valparaiso, Indiana, United States North American Dental Group Full time

Transform the Dental Experience

At North American Dental Group, we're dedicated to delivering exceptional patient care and putting every patient first, every visit. As a Front Desk Coordinator, you'll play a vital role in our mission to revolutionize the dental experience.

Responsibilities:

  • Quality Control and Financial Management: Ensure accurate and efficient handling of financial information, insurance verification, and end-of-day reports to maintain patient trust.
  • Clerical and Administrative Tasks: Perform tasks such as sorting, opening, and distributing mail, scanning, photocopying, answering phone calls, and scheduling patient appointments.
  • Patient Communication: Explain procedures and services to patients using dental knowledge, present financial policies, and collect co-payments and verify insurance coverage.
  • Appointment Tracking: Monitor appointments for no-shows, cancellations, and late arrivals.

Requirements:

  • Education: High School Diploma or equivalent (Associates degree preferred)
  • Experience: 1-5 years of customer service, insurance, or dental experience preferred
  • Technical Skills: Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed

Benefits:

  • Competitive Paid Time Off: Increase with career growth and experience
  • Comprehensive Benefits Package: Including 401k
  • Opportunities for Career Growth and Continuing Education: Constant opportunities for advancement and professional development
  • Dynamic Work Environment: Encouraging individuality and freedom to strive for excellence in patient care

Equal Opportunity Employer: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.



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