Front Desk Coordinator
3 days ago
Transform the Dental Experience
At North American Dental Group, we're dedicated to delivering exceptional patient care and putting every patient first, every visit. As a Front Desk Coordinator, you'll play a vital role in our mission to revolutionize the dental experience.
Responsibilities:
- Quality Control and Financial Management: Ensure accurate and efficient handling of financial information, insurance verification, and end-of-day reports to maintain our patients' trust.
- Clerical Tasks: Perform tasks such as sorting, opening, and distributing mail, scanning, and photocopying, while providing exceptional customer service to patients and visitors.
- Patient Communication: Explain procedures and services to patients using dental knowledge, and present financial policies and arrangements to ensure a seamless experience.
- Appointment Management: Track appointments, no-shows, cancellations, and late arrivals to optimize our scheduling process.
Qualifications:
- Education: High School Diploma or equivalent (Associates degree preferred)
- Experience: 1-5 years of customer service, insurance, or dental experience preferred
- Technical Skills: Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed
Benefits:
- Competitive Paid Time Off: Enjoy paid time off for full-time and part-time team members, increasing with career growth
- Comprehensive Benefits Package: Includes 401k and opportunities for career growth and continuing education
- Dynamic Work Environment: Join a team that values freedom and individuality, enabling us to strive for excellence in patient care
Equal Opportunity Employer: We're committed to diversity and inclusion, and all qualified applicants will receive consideration for employment without regard to protected characteristics.
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