Restaurant Operations Supervisor

2 weeks ago


Valparaiso, Indiana, United States Buona Full time
Position Overview
As a Buona Restaurant Operations Supervisor, you will play a crucial role in one of the most rapidly expanding restaurant groups in the Chicagoland area. If you possess exceptional organizational abilities, team leadership skills, and a background in the food service industry, we would like to connect with you.

Your Role
This is a unique opportunity to contribute to a dynamic environment where you will collaborate with our dedicated team, influence our thriving business, and importantly, shape your career trajectory with Buona.

Training and Development
We take pride in our comprehensive training program designed to inspire our team members to pursue internal advancement.

Key Responsibilities
1. Assign tasks to restaurant personnel and oversee their execution.
2. Ensure inventory is well-stocked and place orders for food supplies as necessary.
3. Collaborate with your team to deliver exceptional quality and service to our patrons.
4. Assist staff in overcoming workplace challenges.
5. Reconcile the cash register at the conclusion of your shift.
6. Coordinate with suppliers during food product deliveries.
7. Guarantee customer satisfaction and manage any complaints with professionalism.
8. Open or close the restaurant as required.
9. Communicate pending tasks to the next Manager.
10. Report maintenance and training requirements.

Qualifications
- 2-3 years of supervisory or management experience in a restaurant or retail setting (restaurant experience preferred).
- Must be at least 21 years of age.
- Strong understanding of restaurant operations.
- Availability to work various shifts, including weekends.
- A customer-focused approach with the capability to handle complaints effectively.
- Excellent organizational and time-management skills.
- Proven ability to lead and mentor team members.
- Proficient in all roles: both back of house and front of house.

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