Director of Revenue Cycle Optimization

4 weeks ago

Palo Alto, California, United States Stanford Health Care Full time
Job Description

Stanford Health Care is seeking a highly skilled and experienced Director of Revenue Cycle Automation to join our team. As a key member of our Revenue Cycle Optimization leadership team, you will be responsible for driving transformation and innovation in our revenue cycle operations.

Key Responsibilities
  • Develop a deep understanding of Revenue Cycle operations, IT, and Clinic stakeholders' strategic goals and priorities.
  • Create a strategic vision for revenue generation in alignment with the organization's broader objectives.
  • Identify and spearhead innovative initiatives across the organization, with a primary focus on system automation across the systems and tools available.
  • Advocate for IT best practices that enhance Revenue Cycle objectives.
  • Collaborate with stakeholders to understand their needs and design project roadmaps.
  • Conduct research to understand healthcare industry dynamics and strategize for potential differentiation opportunities within our organization.
  • Lead initiatives to optimize revenue cycles through automation, enhancing operational efficiency.
  • Drive revenue generation optimization by minimizing manual interventions, reducing end-user impact, and maximizing Accounts Receivable (AR).
  • Leverage data analytics to identify revenue trends and advocate for continuous enhancements in IT services.
  • Develop and sustain relationships with key personnel across the organization, fostering a culture of continuous improvement.
  • Act as the strategic intermediary between TDS, Epic, and the internal Technical Coordinators, ensuring alignment of technology solutions with Revenue Cycle goals.
Requirements
  • Bachelor's degree in Healthcare Information Technology, Computer Science, Business Administration, or related field.
  • Minimum of 10 years of experience in healthcare/IT, focusing on revenue cycle management and automation, or 7 years of experience in healthcare information technology, focusing on revenue cycle management and Epic system administration.
  • Superior communication and interpersonal skills to establish effective relationships across the organization.
  • Proven leadership skills, with a knack for strategic planning and initiative driving.
  • Demonstrable expertise in leading automation initiatives and process improvements within a healthcare organization.
Preferred Qualifications
  • Certified Epic Systems professional.
  • Proven experience as a solutions architect.
  • Strong analytical and problem-solving skills, with the ability to translate complex technical concepts into actionable insights.
  • Demonstrable experience in prioritization and managing work to meet organizational goals and deadlines.
Stanford Health Care Commitment

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. We are committed to providing a work environment that is inclusive, respectful, and supportive of all employees.

Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of our patients, families, and towards each other.

C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions.

We do what it takes to enable and empower patients and families to focus on health, healing, and recovery.

Our three experience pillars are:

  • Know Me: Anticipate my needs and status to deliver effective care.
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health.
  • Coordinate for Me: Own the complexity of my care through coordination.

We are an equal opportunity employer and welcome applications from diverse candidates.

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