Hotel Front Desk Representative
3 days ago
We are seeking a highly skilled and professional Hotel Front Desk Clerk to provide exceptional service to our guests at La Quinta Inn & Suites, Mesa West. As a key member of our team, you will be responsible for delivering a memorable experience to every guest, ensuring their stay with us is nothing short of excellent.
Key Responsibilities:- Manage guest information and ensure accuracy and up-to-date records
- Welcome and register guests, provide keys and room assignments, and handle check-in and check-out procedures
- Answer incoming calls and respond to guest inquiries regarding room bookings, rates, amenities, and special requests
- Collaborate with the housekeeping department to ensure guest accommodations are ready and meet their expectations
- Previous experience in a hospitality industry role, preferably as a hotel front desk agent or similar position
- Strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Proficiency in Microsoft Office and reservation management systems
- High school diploma or equivalent required
$30,000 - $32,000 per year
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