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Front Desk Representative

2 months ago

Bullhead City, Arizona, United States Optima Medical Full time

About Optima Medical

Optima Medical is a leading healthcare organization with multiple locations across Arizona, serving over 120,000 patients statewide. Our mission is to improve the quality of life in Arizona by providing personalized healthcare services, focusing on preventing leading causes of death. We offer a comprehensive range of services, including cardiovascular health, behavioral health, allergy testing, in-house lab testing, imaging, chronic disease management, and specialty health services.

Job Summary:

We are seeking a highly skilled Front Desk Representative to join our team. The ideal candidate will have excellent communication skills, be detail-oriented, and have experience working in a fast-paced medical office environment.

Key Responsibilities:

  • Verify patient insurance coverage and collect past due balances and copayments
  • Answer phones and relay messages to healthcare providers
  • Confirm patient appointments and schedule initial and follow-up appointments
  • Update patient information, including insurance details

Requirements:

  • 1 year of experience in a medical front office or customer service role
  • Excellent written and verbal communication skills
  • Experience with electronic medical records (EMR)
  • Detail-oriented and able to multitask efficiently

Why Work with Us:

  • Opportunities for growth and professional development
  • Leadership and mentoring support
  • Resources to further your career
  • A fun and supportive work environment
  • A comprehensive benefits package, including medical, vision, dental, 401(k), and paid holidays