Front Desk Representative
4 days ago
**Welcome to Westgate Painted Mountain Golf Resort**
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.
**Key Responsibilities:**
- Check guests in and out of the resort
- Assign rooms and provide room key and escort instructions
- Date stamp, sort, and rack incoming mail and messages
- Transmit and receive telephone messages
- Answer inquiries and provide information on hotel services and local attractions
- Keep records of room availability and guests' accounts
- Compute bills and collect payment
- Make and confirm reservations
- Post charges to ledger
- Assist guests with deposit of valuables in hotel safe or safe deposit box
**Requirements:**
- High school diploma or equivalent
- One to three months related experience and/or training
- Ability to read and comprehend simple instructions and short correspondence
- Ability to write simple correspondence
- Ability to effectively present information to customers and team members
**What We Offer:**
- Full benefits package after 60 days
- Sick and vacation time
- Medical, dental, and vision insurance
- 401k matching
- Employee Assistance Program
- Team Member discounts on resort stays and in restaurants
**Join Our Team:**
We value our team members and offer a supportive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity
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