Leasing Consultant

9 hours ago

Denver, Colorado, United States Mission Rock Residential, LLC Full time
Job Title: Leasing Consultant

At Mission Rock Residential, LLC, we are seeking a highly motivated and customer-focused Leasing Consultant to join our team. As a Leasing Consultant, you will play a pivotal role in shaping the resident experience by guiding them through the leasing and renting process with professionalism and enthusiasm.

Key Responsibilities:
  • Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions.
  • Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rock's expectations.
Day-to-Day:
  • Lease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations.
  • Provide tours of the community in diverse weather conditions.
  • Ensure the quality of the community and apartment homes is ready to showcase daily.
  • Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc.
  • Assist and engage with retention, resident parties, and renewals.
  • Collaborate with fellow team members.
Requirements:
  • Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members.
  • Strong organizational and time-management skills.
  • Enthusiasm to empathize, collaborate, and engage with others.
  • Desire to improve the lives of those around you.
  • 1-2 years of customer service or sales experience.
  • Adherence to Fair Housing best practices.
  • Basic computer skills, including familiarity with Microsoft Suite.
  • Aptitude to being solution-oriented.
  • Property Management skills/experience preferred.
  • High School diploma or equivalent.
What We Offer:
  • Career advancement and learning opportunities.
  • Bonus opportunity.
  • 14 paid holidays, including a Personal Wellness Day & Volunteer Day.
  • Accrue ten days (80 hours) of sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more
  • Housing discount opportunity.
  • 401(k) with company match.
  • Medical, Dental, and Vision insurance plans.
  • Employer-sponsored short-term & long-term disability plans.
  • Company-paid life insurance.
  • Health savings account with employer contribution.
  • Flexible spending account.
  • Voluntary benefits.
  • Employee Assistance Program (EAP).

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