IT Operations Manager

2 weeks ago


Cleveland, Ohio, United States Canon Healthcare USA, Inc. Full time

POSITION OVERVIEW

Canon Healthcare USA, Inc. (CHCU) is seeking a proactive Manager of IT to architect, execute, and deliver exceptional, round-the-clock enterprise-level IT support within mid-sized organizational networks. This role involves the design, administration, and support of CHCU's LAN/WAN/Wi-Fi/SDWAN, servers, switches, storage solutions, and desktop/laptop computing environments.

The ideal candidate will demonstrate the technical acumen necessary to supervise network hardware, formulate procedures to address intricate hardware and software challenges within an IT framework; design and deploy network infrastructure for an expanding organization; and manage, document, and troubleshoot the M365 platform, which includes Office365, Exchange online, MS Teams, SharePoint online, and Microsoft Windows 11 desktop OS.

KEY RESPONSIBILITIES

  • Guarantee the availability, reliability, security, and prompt resolution of network infrastructure issues.
  • Conduct system and daily IT operations, including:

- Administering Ubiquiti firewall, access points, and switches.

- Overseeing and monitoring overall data security.

- Installing enterprise-grade hardware and software.

- Ensuring successful execution of data backups.

- Monitoring antivirus servers and updates.

  • Install, upgrade, document, and troubleshoot network hardware/software including PCs, servers, internet connectivity, printers, and manage CHCU's VOIP phone system.
  • Administer and resolve issues related to:

- M365 environment, enterprise applications, including MS Entra ID, Exchange online, Windows Defender,

Ubiquiti Wi-Fi networks, SharePoint online.

- Various M365 user policies, user environments, directories, group memberships, and security levels.

  • Provide consistent and timely communication to CHCU leadership and staff regarding all system-related matters and anticipated downtimes.
  • Procure IT equipment and oversee inventory management.
  • Conduct hardware and software training sessions for end users.
  • Manage the IT onboarding and offboarding processes.
  • Perform monthly off-hour maintenance on all CHCU IT equipment.
  • Establish an optimal network environment with external clinical and hospital collaboration sites.
  • Uphold all Canon IT standards.
  • Collaborate with various Canon subsidiaries as required.
  • Lead the IT team as the organization expands.

QUALIFICATIONS

Education

  • B.S. or M.S. in Information Technology or equivalent experience.

Experience

  • At least 8-10 years of IT experience in an engineering capacity.
  • A minimum of 3 years in a managerial position.
  • Experience in supporting and managing a data center.
  • Certification or equivalent knowledge in one or more of the following:

- Microsoft certifications such as MCSA or MCSE.

- Cisco certifications such as CCENT or CCNA.

- CompTIA certifications such as Network+ or Security+.

- M365 certification preferred but not mandatory.

  • Comprehensive understanding of LAN/WAN architecture, including routers, switches, firewalls, etc.
  • Proven ability to manage multiple projects simultaneously.
  • Strong written and verbal communication skills with experience collaborating with senior management.

Key Competencies

  • Extensive knowledge of Microsoft's Windows desktop operating system, MS Azure environment, and related technologies.
  • Demonstrated leadership abilities in project management and the capacity to work independently in a production network environment.
  • Exceptional analytical and problem-solving skills.
  • Ability to cultivate and maintain effective internal and external collaborative relationships.

WORK LOCATION

  • This position is based on-site.

TRAVEL REQUIREMENTS

  • Willingness to undertake domestic travel (up to 10% of time).

COMPANY OVERVIEW

Canon Healthcare USA, Inc. (CHCU) is a newly established subsidiary of Canon, Inc. Our mission is to:

  • Develop comprehensive future global business strategies by collaborating with key market leaders to understand the evolving clinical, financial, and operational needs of healthcare systems across various environments.
  • Define clear clinical and market requirements for the creation of products and solutions that enhance health and wellness, driving revenue growth, increasing market presence, and enhancing brand recognition for Canon Medical.

CHCU is committed to building a diverse team of individuals who contribute unique characteristics in an environment that promotes work/life balance and celebrates both individual and collective achievements while emphasizing the importance of cross-functional team success. We value qualified candidates who can enhance the diversity and excellence of our organization and the broader healthcare community.

CHCU offers a supportive work environment, opportunities for professional development, challenging career paths, and competitive compensation and benefits. We are an equal opportunity employer (EOE).



  • Cleveland, Ohio, United States Franchise Operations Inc. Full time

    As a Restaurant General Manager at Franchise Operations Inc., you play a pivotal role in driving business success. Your responsibilities encompass managing your team, ensuring operational efficiency, and meeting financial objectives. You will be instrumental in achieving sales targets, developing your team members, maintaining employee retention, and...


  • Cleveland, Ohio, United States Alta It Services Full time

    Job SummaryWe are seeking a highly skilled Financial Planning and Analysis Manager to join our team at Alta IT Services. As a key member of our organization, you will play a critical role in supporting our national power company's strategic planning and decision-making processes.Key ResponsibilitiesFinancial Modeling and Analysis: Develop and maintain...

  • Operations Manager

    2 weeks ago


    Cleveland, Ohio, United States Domino's Pizza LLC Full time

    Company OverviewPosition OverviewWe are seeking a dedicated and skilled Operations Manager with outstanding customer service abilities. Proficiency in utilizing point of sale systems, managing orders, and handling cash transactions is essential. The ideal candidate will possess strong leadership qualities and the capability to recruit, train, and inspire a...

  • IT Operations Manager

    2 weeks ago


    Cleveland, Ohio, United States Canon Healthcare USA, Inc. Full time

    POSITION SUMMARY Canon Healthcare USA, Inc. (CHCU) is seeking an IT Operations Manager to enhance their team. In this pivotal role, you will be tasked with architecting and executing exceptional, round-the-clock IT support within mid-sized enterprise networks, overseeing LAN/WAN/Wi-Fi/SDWAN, servers, switches, and the desktop/laptop computing landscape.The...

  • Operations Manager

    5 days ago


    Cleveland, Ohio, United States Freedom Plasma Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at Freedom Plasma. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our donor center, ensuring the highest level of quality and safety in our products and services.Key ResponsibilitiesLeadership and...

  • Operations Manager

    5 days ago


    Cleveland, Ohio, United States Cleveland Clinic Full time

    Job SummaryWe are seeking a highly skilled and experienced Facilities Management Director to join our team at Cleveland Clinic. The successful candidate will be responsible for overseeing the safe and continuous operation of our facilities, ensuring compliance with regulatory requirements, and providing leadership and guidance to our facilities employees.Key...


  • Cleveland, Ohio, United States Canon Healthcare USA, Inc. Full time

    POSITION OVERVIEW Canon Healthcare USA, Inc. (CHCU) is seeking a dedicated and experienced Manager of Information Technology to lead the design, implementation, and maintenance of robust IT support systems. This role is crucial for ensuring seamless enterprise-level IT operations across mid-sized networks, as well as managing CHCU's LAN/WAN/Wi-Fi/SDWAN...

  • IT Operations Manager

    2 weeks ago


    Cleveland, Ohio, United States Canon Healthcare USA, Inc. Full time

    POSITION SUMMARY Canon Healthcare USA, Inc. (CHCU) is seeking a dedicated and experienced Manager of IT Services to lead the design, implementation, and delivery of top-tier, 24/7 IT support for mid-sized enterprise networks. This role encompasses the management of CHCU's LAN/WAN/Wi-Fi/SDWAN, servers, switches, storage solutions, and desktop/laptop computing...

  • IT Operations Manager

    2 weeks ago


    Cleveland, Ohio, United States Canon Healthcare USA, Inc. Full time

    POSITION OVERVIEW Canon Healthcare USA, Inc. (CHCU) is seeking a proactive Manager of IT Services to architect, execute, and deliver exceptional, round-the-clock IT support for mid-sized enterprise networks. This role involves the design, administration, and maintenance of CHCU's LAN/WAN/Wi-Fi/SDWAN, servers, switches, storage solutions, and desktop/laptop...

  • IT Operations Manager

    2 weeks ago


    Cleveland, Ohio, United States Canon Healthcare USA, Inc. Full time

    POSITION OVERVIEW Canon Healthcare USA, Inc. (CHCU) is seeking a proactive Manager of IT to architect, execute, and deliver exceptional, round-the-clock enterprise-level IT support within mid-sized corporate networks. This role encompasses the design, administration, and maintenance of CHCU's LAN/WAN/Wi-Fi/SDWAN, servers, switches, storage solutions, and...


  • Cleveland, Ohio, United States Canon Healthcare USA, Inc. Full time

    POSITION OVERVIEW Canon Healthcare USA, Inc. (CHCU) is seeking a dedicated Manager of IT to lead the design, implementation, and provision of top-tier, 24/7 enterprise-level IT support within mid-sized corporate networks. This role encompasses the design, administration, and support of CHCU's LAN/WAN/Wi-Fi/SDWAN, servers, switches, storage, and...


  • Cleveland, Ohio, United States Nothing Bundt Cakes Full time

    Job DescriptionJob Title: Assistant Bakery Operations ManagerJob Summary:We are seeking a highly motivated and experienced Assistant Bakery Operations Manager to join our team at Nothing Bundt Cakes. As an Assistant Bakery Operations Manager, you will be responsible for assisting the Bakery Manager in leading all aspects of the bakery operation, including...


  • Cleveland, Ohio, United States G.O.S.H. Inc Full time

    About the RoleG.O.S.H. Inc is seeking a highly skilled Restaurant Operations Manager to lead our food service team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesOperations Management: Oversee all...


  • Cleveland, Ohio, United States A Leading US Grocery Retailer Full time

    Job DescriptionAbout the Role:We are seeking a highly motivated and experienced Store Operations Manager to join our team at A Leading US Grocery Retailer. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our stores, ensuring exceptional customer service, and driving sales growth.Key...


  • Cleveland, Ohio, United States Flexjet Full time

    We are excited to announce a career opportunity within our esteemed organization, Flexjet, a leader in premium private jet services. We are currently in search of a qualified **Aviation Operations Manager** to enhance our operations team. This role is pivotal in overseeing the daily activities related to our fleet and flight crews, ensuring excellence in...


  • Cleveland, Ohio, United States InnVite Hospitality Full time

    Job OverviewPosition Purpose and Summary:Assigned to execute specialized tasks or specific projects within the region. This role involves overseeing, directing, and managing the operational aspects of designated hotel(s) to ensure optimal performance and continuous enhancement in Key Performance Indicators and company metrics.Key Responsibilities:• Provide...


  • Cleveland, Ohio, United States OuterTalent Recruiting Full time

    Job SummaryOuterTalent Recruiting is seeking an experienced and skilled Executive Chef to lead our culinary team and oversee the daily operations of our kitchen. As a key member of our management team, you will be responsible for ensuring the highest quality food preparation and presentation, while maintaining a safe and efficient work environment.Key...


  • Cleveland, Ohio, United States Creative Financial Staffing Full time

    Financial Operations ManagerAbout the RoleJoin a stable company well known for exceptional service and loyalty, and contribute to its continued success.Competitive benefits and growth opportunities await the right candidate.The Financial Operations Manager will serve as a main point of contact with external auditors and team members, providing exceptional...


  • Cleveland, Ohio, United States Chick-fil-A Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Chick-fil-A. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key ResponsibilitiesLeadership and...


  • Cleveland, Ohio, United States National Collegiate Athletic Association Full time

    DetailsPosted: 23-Aug-24Location: Cleveland, OhioType: Full-timeCategories:Operations Operations - Event Management Operations - Facility ManagementSector:Collegiate SportsRequired Education:4 Year DegreeInternal Number: 13012 POSITION OBJECTIVE Working under general direction of the Associate Athletic Director of Facilities and Operations, the Manager of...