IT Operations Manager

2 weeks ago


Cleveland, Ohio, United States Canon Healthcare USA, Inc. Full time

POSITION SUMMARY

Canon Healthcare USA, Inc. (CHCU) is seeking an IT Operations Manager to enhance their team. In this pivotal role, you will be tasked with architecting and executing exceptional, round-the-clock IT support within mid-sized enterprise networks, overseeing LAN/WAN/Wi-Fi/SDWAN, servers, switches, and the desktop/laptop computing landscape.

The ideal candidate will possess the expertise to supervise network infrastructure, devise solutions for intricate hardware and software challenges, design network frameworks, and manage M365 platforms including Office365, Exchange online, MS Teams, SharePoint online, and Windows 11 desktop OS.

KEY RESPONSIBILITIES

  • Guarantee the availability, security, and resolution of network infrastructure issues.
  • Conduct system and IT operations efficiently.

- Oversee Ubiquiti hardware management.

- Uphold data security protocols.

- Install and configure enterprise-grade hardware and software.

- Supervise data backup processes.

- Manage antivirus server operations.

  • Install, upgrade, document, and troubleshoot network hardware/software.
  • Administer CHCU's VOIP telephony system.
  • Oversee the M365 environment.
  • Manage user policies and security levels effectively.

WORK LOCATION

  • On-site position.

TRAVEL REQUIREMENTS

  • Occasional domestic travel may be necessary.

COMPANY OVERVIEW

Canon Healthcare USA, Inc. (CHCU) is dedicated to formulating future global business strategies by comprehending the needs of healthcare systems and developing products that promote health and wellness on a global scale. Join a diverse workforce that values work/life balance, individual accomplishments, and collaborative efforts for collective success.

CHCU offers a nurturing work environment, opportunities for career advancement, and competitive benefits. They are an equal opportunity employer.



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