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Operations Manager

2 months ago


Cleveland, Ohio, United States Freedom Plasma Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Freedom Plasma. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our donor center, ensuring the highest level of quality and safety in our products and services.

Key Responsibilities
  • Leadership and Management
    • Supervise and manage a team of staff members to ensure the efficient operation of the donor center.
    • Develop and implement action plans to maximize center efficiency and productivity.
    • Collaborate with center leadership to achieve business goals and objectives.
  • Quality and Safety
    • Ensure compliance with all federal, state, and local regulations related to the quality and safety of products, donors, and employees.
    • Develop and implement procedures to maintain a safe and healthy work environment.
  • Human Resources
    • Recruit, hire, and train new staff members to ensure a skilled and motivated team.
    • Develop and implement training programs to enhance staff knowledge and skills.
    • Manage personnel records and maintain confidentiality of sensitive information.
  • Inventory and Supply Chain
    • Determine inventory levels and adjust as necessary to ensure efficient operation of the donor center.
    • Manage relationships with vendors and suppliers to ensure timely delivery of goods and services.
  • Reporting and Analysis
    • Develop and submit timely and accurate reports on a daily, weekly, and monthly basis.
    • Analyze data to identify trends and areas for improvement.
  • Donor Recruitment and Retention
    • Develop and implement strategies to improve donor recruitment and retention.
    • Collaborate with the training department to ensure effective training programs.
  • Communication and Collaboration
    • Communicate effectively with staff, peers, and management to achieve business goals.
    • Resolve conflicts proactively and provide timely feedback on performance.
Requirements
  • Education
    • High school diploma or equivalent required.
    • Associate's degree in Science or Business Management preferred.
  • Experience
    • Minimum of two years relevant work experience, including one year in a supervisory position.
  • Skills
    • Strong analytical, problem-solving, and organizational skills.
    • Ability to define problems, collect data, establish facts, and draw valid conclusions.
    • Discretion when dealing with confidential information.
    • Ability to work on multiple projects concurrently.
    • Ability to work independently and manage deadlines efficiently.
    • Excellent verbal and written communication skills.
Physical Requirements
  • Physical Demands
    • Use hands to handle or feel objects, tools, or controls.
    • Reach with hands and arms.
    • Talk or hear.
  • Work Environment
    • Typical work environment with moderate noise level.
    • May be exposed to freezing temperatures for short periods of time.
    • Occupational exposure to bloodborne pathogens.