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Operations Manager
2 months ago
Company Overview
Position Overview
We are seeking a dedicated and skilled Operations Manager with outstanding customer service abilities. Proficiency in utilizing point of sale systems, managing orders, and handling cash transactions is essential. The ideal candidate will possess strong leadership qualities and the capability to recruit, train, and inspire a team of exceptional staff members. This role encompasses oversight of all team members and operational activities, including scheduling, inventory management, and achieving food, labor, and service objectives. A thorough understanding and enforcement of all company policies and procedures is required.
Key Responsibilities:
- Recruitment and staffing
- Training and professional development
- Administrative tasks
- Food management and safety
- Food preparation oversight
- Adherence to scheduling
- Upholding company image and standards
- Ensuring exceptional customer service from all team members
- Monitoring attendance and punctuality
- Ensuring safety for staff and customers
- Facilitating transportation logistics
- Maintaining store cleanliness
- Driving marketing and profitability initiatives
Additional Information
All information will be maintained confidentially in accordance with EEO guidelines.