Strategic Consulting Program Leader

2 weeks ago


Salem, Connecticut, United States Andrew Reise Full time
Job Overview

The Strategic Consulting Program Leader will take charge of the planning, execution, and successful delivery of consulting initiatives across various clients. This position demands a strategic mindset coupled with robust leadership capabilities to manage intricate projects, guarantee client satisfaction, and promote ongoing enhancements.


Key Responsibilities:

  • Client Relations: Serve as the main liaison for clients, fostering strong connections with essential stakeholders, including IT executives and business units. Grasp the client's goals and ensure the program aligns with their strategic vision.
  • Program Oversight: Direct the comprehensive delivery of the program, encompassing assessment, design, implementation, and optimization. Formulate a clear program roadmap, establish milestones, and oversee the program's scope, budget, and timeline.
  • IT Service Management Expertise: Utilize your extensive knowledge of ITSM frameworks such as ITIL, COBIT, and ISO/IEC 20000 to evaluate the client's current situation, pinpoint gaps, and devise a customized improvement strategy. Assist the client in embracing industry best practices.
  • Process Optimization: Create and execute standardized processes that enhance service delivery, boost efficiency, and mitigate risks. Collaborate with client teams to integrate these processes into their daily operations.
  • Risk Assessment: Identify potential risks and challenges throughout the program lifecycle. Formulate mitigation strategies and collaborate with client stakeholders to proactively address issues.
  • Performance Evaluation: Set metrics and KPIs to gauge the program's success. Provide regular updates and reports to the client's leadership, emphasizing achievements, risks, and areas for further enhancement.
  • Team Leadership: Guide a cross-functional team of consultants, analysts, and subject matter experts. Ensure that the team is aligned with program objectives and deliverables, fostering a collaborative work environment.
  • Change Facilitation: Collaborate with the change management team to drive the necessary cultural and operational changes for successful program adoption. Offer training, coaching, and support to client teams to ensure they are prepared to maintain improvements.

Qualifications:

  • 7-10 years of experience in program management, particularly in IT service management or IT operations within a consulting context.
  • Strong proficiency in ITSM frameworks (e.g., ITIL, COBIT, ISO/IEC) and experience implementing these within large organizations.
  • Demonstrated ability to lead complex, multi-year programs in a consulting capacity, delivering measurable enhancements in IT service maturity.
  • Exceptional client-facing skills with the capacity to build trusted advisor relationships at all organizational levels.
  • Strong leadership, communication, and interpersonal abilities.
  • Capability to manage multiple priorities in a dynamic consulting environment.
  • Project Management Professional (PMP) certification is required.
  • Experience with ITSM tools (e.g., ServiceNow, BMC Remedy) is preferred.
  • Experience with major consulting firms is an advantage.
  • Willingness to travel to client locations as necessary.


  • Salem, Connecticut, United States Lewer Agency Inc Full time

    Job OverviewAs a Student Programs Consultant, you play a crucial role in guiding educational institutions on matters related to insurance and risk management for international students. Your primary responsibility is to deliver exceptional service to potential clients and promote group student health plans, thereby contributing to the revenue growth of Lewer...


  • Salem, Connecticut, United States Lewer Agency Inc Full time

    Job OverviewAs a Student Programs Consultant, you play a crucial role in guiding educational institutions on matters related to insurance and risk management for international students. Your primary responsibility is to deliver exceptional service to potential clients and promote group health plans for students, thereby contributing to the overall revenue...


  • Salem, Connecticut, United States Lewer Agency Inc Full time

    Job OverviewAs a Student Programs Consultant, you play a crucial role in guiding educational institutions on matters of insurance and risk management tailored for international students. Your expertise enables you to deliver exceptional service to potential clients while promoting group health plans for students, thereby contributing to the financial growth...


  • Salem, Connecticut, United States LHH Recruitment Solutions Full time

    Job OverviewLHH Recruitment Solutions is representing a prominent organization seeking to employ a proficient Senior Benefits Analyst. This role is crucial for overseeing the North American benefits framework and will significantly contribute to the annual open enrollment initiative. This position is full-time and primarily onsite, with some flexibility for...

  • Lead Tax Consultant

    2 weeks ago


    Salem, Connecticut, United States Softcom Systems Inc Full time

    Job OverviewKey Responsibilities:Prepares and evaluates intricate tax filings, encompassing individual, corporate, trust, and non-profit entities.Takes charge of tax responsibilities for simpler business clients.Conducts tax research, strategic planning, and forecasting initiatives.Oversees the management of tax return preparation projects.Possesses the...


  • Salem, Connecticut, United States Lewer Agency Inc Full time

    Job OverviewPosition Summary:As a Strategic Benefits Advisor, your primary responsibility will be to deliver comprehensive benefit strategies that support clients in attracting and retaining top talent. This role emphasizes new business acquisition and the maintenance of existing client relationships.Core Values:In your daily activities, you will embody the...


  • Salem, Connecticut, United States Lewer Agency Inc Full time

    Job OverviewPosition Summary:As a Strategic Benefits Advisor, your primary role will be to deliver comprehensive benefit strategies that aid clients in attracting and retaining top talent. This position emphasizes the importance of developing new business opportunities while ensuring ongoing client satisfaction.Core Values:In your daily responsibilities, you...


  • Salem, Connecticut, United States RTM Engineering Consultants, LLC Full time

    Job DescriptionPosition: Electrical Design Engineer IILocation: RemoteYears of Experience: 2-5 YearsAbout RTM Engineering Consultants, LLC:RTM Engineering Consultants, LLC is a leading MEP, Civil, and Structural engineering firm that provides comprehensive engineering services to clients across various industries. Our team of experts is dedicated to...


  • Salem, Connecticut, United States LHH Recruitment Solutions Full time

    Job OverviewPosition: Employee Benefits AdministratorCompany: LHH Recruitment SolutionsThe Employee Benefits Administrator will be responsible for the strategic development, execution, and management of comprehensive employee benefits programs. This position demands a thorough understanding of benefits legislation, exceptional analytical capabilities, and...


  • Salem, Connecticut, United States New York Life Full time

    About the RoleWe are seeking a highly motivated and results-driven Financial Services Representative to join our team at New York Life. As a key member of our sales team, you will be responsible for providing exceptional customer service and building strong relationships with clients to help them achieve their financial goals.Key ResponsibilitiesDevelop and...


  • Salem, Connecticut, United States HCA Healthcare Full time

    IntroductionAre you seeking a PRN opportunity as a Radiology Technologist with a reputable healthcare provider? HCA Healthcare, a leader in the healthcare services industry, offers an exciting position for you.BenefitsHCA Healthcare provides a comprehensive rewards package designed to support the health, life, career, and retirement of our employees.The...


  • Salem, Connecticut, United States WaterOne Full time

    Job OverviewObjectiveThe primary aim of this role is to enhance the customer experience and foster positive public relations for WaterOne. The Supervisor is responsible for leading a team that acts as the main point of contact for customers through various communication channels. Key responsibilities encompass training staff, ensuring high-quality...


  • Salem, Oregon, United States Integrated Resources Full time

    Job DescriptionJob Title: Business Systems Consultant IV - Enterprise SolutionsJob Summary:Integrated Resources is seeking a highly skilled Business Systems Consultant IV - Enterprise Solutions to join our team. As a key member of our organization, you will be responsible for providing strategic IT consulting services to our clients, focusing on program...


  • Salem, Oregon, United States Opportunity Communities Full time

    About Opportunity CommunitiesOpportunity Communities is a regional, nonprofit organization dedicated to investing in neighborhoods to create thriving communities. Our mission is to envision a community where every neighborhood is one of choice and opportunity.About the RoleThe Chief Program Officer will provide strategic leadership and oversight for all...


  • Salem, Oregon, United States BBSI Full time

    Overview:At BBSI, our mission is to empower business owners. Are you ready to join us?About Us:BBSI is dedicated to supporting entrepreneurs across various sectors. With a vast network of branches nationwide, we provide a personalized, relationship-driven experience that enables business owners to navigate their unique journeys effectively.Role Summary:The...


  • Winston-Salem, North Carolina, United States InsideHigherEd Full time

    Job Summary:The Director of Community Partnerships and Experiential Learning will serve as a senior leader in the Office of Civic and Community Engagement, responsible for identifying, developing, and maintaining strategic community partnerships to support community-based experiential learning at Wake Forest University.Key Responsibilities:Strategic...


  • Salem, United States OneAPPS Consulting Full time

    OneAPPS is a Technology consulting firm based out of New York and offices across US. We are working on various projects involving diverse, multicultural teams with clients across the US. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their...


  • Salem, United States OneAPPS Consulting Full time

    OneAPPS is a Technology consulting firm based out of New York and offices across US. We are working on various projects involving diverse, multicultural teams with clients across the US. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their...


  • Salem, Oregon, United States State of Oregon Full time

    Job Description:Position Title: Director of Systems Capacity and ImprovementClassification: Education Programs Manager 3Salary: $8,313 - $12,796 ($8,890 - $13,686 PERS)About the Role:The State of Oregon is seeking a highly skilled and experienced Director of Systems Capacity and Improvement to join our Office of Education, Innovation, and Improvement. This...


  • Salem, Oregon, United States Randstad Full time

    Job Title: Head of Strategic Client PartnershipsCompany: RandstadOverview:The Head of Strategic Client Partnerships is tasked with ensuring the effective management and success of the client engagement strategy. This position involves leading, developing, and collaborating with team leaders to achieve operational objectives and foster relationships with key...


  • Salem, Oregon, United States InnovitUSA Full time

    Job OverviewPosition: Business Systems ConsultantLocation: RemoteContract Types: C2C, W2, and 1099Role Summary:The Business Systems Consultant will serve as a pivotal resource in guiding organizational leadership in aligning IT services with business objectives. This role encompasses a range of responsibilities aimed at enhancing program management and...


  • Salem, Oregon, United States ProSidian Consulting Full time

    Company OverviewProSidian is a premier Management and Operations Consulting Services Firm dedicated to delivering value to clients through customized solutions grounded in industry-leading practices. Service FocusOur services encompass a wide array of areas including Risk Management, Compliance, Business Processes, IT Effectiveness, Energy & Sustainability,...


  • Salem, Oregon, United States ProSidian Consulting Full time

    Company OverviewProSidian is a distinguished Management and Operations Consulting Services Firm dedicated to delivering value to clients through customized solutions rooted in industry-leading practices. Service FocusOur services encompass a wide array of areas including Risk Management, Compliance, Business Processes, IT Effectiveness, Energy &...


  • Salem, Oregon, United States ProSidian Consulting Full time

    Company OverviewProSidian is a premier Management and Operations Consulting Services Firm dedicated to delivering value to clients through customized solutions grounded in industry-leading practices.Our services encompass a wide array of sectors including Risk Management, Compliance, Business Processes, IT Effectiveness, Energy & Sustainability, and Talent...


  • Salem, Oregon, United States State of Oregon Full time

    Welcome to the position of Strategic Operations Specialist, Treatment Program Coordinator at the State of OregonThe State of Oregon is seeking a dedicated professional to join our workforce. Currently, we have an exciting opportunity available for a Strategic Operations Specialist, Treatment Program Coordinator in Salem. If selected, you will be part of a...


  • Salem, New Hampshire, United States Airgas Full time

    Job SummaryWe are seeking a highly skilled Strategic Account Manager to join our team at Airgas. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our national accounts.Key ResponsibilitiesEstablish and maintain high-level relationships with business decision-makers at national...


  • Salem, Oregon, United States InnovitUSA Full time

    Job OverviewPosition: Business Systems ConsultantLocation: RemoteTax Terms: C2C, W2, and 1099Role Summary:The Business Systems Consultant will serve as a key liaison between IT services and organizational leadership, ensuring that business technology requirements are effectively met. This role involves strategic consultation, project management, and vendor...


  • Salem, Oregon, United States APR Staffing Full time

    About the RoleWe are seeking a highly skilled Business Systems Consultant IV to join our team at APR Staffing. As a key member of our team, you will be responsible for providing strategic direction and operational support to our clients in the management of IT vendors and contracts.Key ResponsibilitiesProgram Relationship Management: Function as a trusted...


  • Salem, United States InnovitUSA Full time

    Job DescriptionJob DescriptionBusiness Systems ConsultantSalem, Oregon RemoteTax Terms: C2C,W2 And 1099.Scope of work:Program Relationship Management for IT Services:Function as a trusted advisor to Agency leadership for the purpose of providing consultation and recommendations to ensure business IT needs and priorities are being addressed.Communicate status...


  • Salem, United States LanceSoft Full time

    Location: Salem, OR 97302 Duration: 06 months Contract Type : Contract Note: RemoteScope of work: Program Relationship Management for IT Services: Function as a trusted advisor to Agency leadership for the purpose of providing consultation and recommendations to ensure business IT needs and priorities are being addressed. Communicate status updates, project...


  • Salem, United States Apex Informatics Full time

    Job DescriptionJob DescriptionScope of work:Program Relationship Management for IT Services:Function as a trusted advisor to Agency leadership for the purpose of providing consultation and recommendations to ensure business IT needs and priorities are being addressed.Communicate status updates, project impacts, risks and issues to business partners, OIS...


  • Salem, United States LanceSoft Full time

    Location: Salem, OR 97302 Duration: 06 months Contract Type : Contract Note: RemoteScope of work: Program Relationship Management for IT Services: Function as a trusted advisor to Agency leadership for the purpose of providing consultation and recommendations to ensure business IT needs and priorities are being addressed. Communicate status updates, project...