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Administrative Assistant II

2 months ago

Fayetteville, Arkansas, United States Frost PLLC Full time
Job Summary

Frost PLLC is seeking a highly skilled and organized Administrative Assistant II to join our team. As a key member of our administrative staff, you will provide exceptional support to our clients and colleagues, ensuring seamless operations and outstanding service.

Key Responsibilities
  • Client Liaison: Develop and maintain strong relationships with clients, providing exceptional communication and support to ensure their needs are met.
  • Technical Expertise: Utilize Microsoft Office Suite and Adobe Acrobat to create professional and efficient presentations, reports, and documents.
  • Document Management: Organize and maintain accurate and up-to-date records, ensuring easy access and retrieval of information.
  • Time Management: Prioritize tasks and manage deadlines to ensure timely delivery of high-quality work products.
  • Administrative Support: Provide a range of administrative tasks, including managing phone calls, deliveries, and mail systems.
  • Logistics Coordination: Oversee FedEx administration, managing accounts, coordinating pickups, and ensuring smooth delivery processes.
  • Team Collaboration: Support colleagues and other Frost locations as needed, contributing to a collaborative and cohesive work environment.
  • Reporting and Analysis: Maintain and submit internal reports on a weekly basis, showcasing attention to detail and dedication to keeping things on track.
  • Professionalism and Confidentiality: Uphold the highest standards of professionalism and client confidentiality in all interactions and tasks.
  • Process Improvement: Continuously optimize workflows and resources to enhance efficiency and client satisfaction, making a tangible impact on our operations.
  • Office Environment: Create a welcoming office environment, ensuring spaces are organized, clutter-free, and stocked with essentials for the comfort of clients and colleagues alike.
Requirements
  • Experience: Bring at least 3 years of administrative assistant experience, demonstrating ability to thrive in a fast-paced environment.
  • Education: Hold a High School Diploma or equivalent qualification, showcasing foundational knowledge and commitment to learning.
  • Preferred Experience: While experience in Public Accounting is preferred, it's not required. We value diverse backgrounds and are open to candidates with relevant experience in other industries.
  • Tech Savvy: Possess a thorough understanding of the Microsoft Office Suite (including Word, Outlook, and Excel) and Adobe Acrobat, essential tools for success in this role.
  • On-Site Presence: Be ready to work on-site, immersing yourself in the collaborative culture and dynamic atmosphere of our office.