Director of Facilities Operations

2 days ago


Dallas, Texas, United States NorthPark Center Full time
Job Title: Director of Facilities

Location: NorthPark Center, Dallas, TX

Reports To: General Manager and Ownership

Job Type: Full-Time. Competitive compensation with premier benefits package and bonus opportunity.

About NorthPark Center:

NorthPark Center is a leading shopping destination in the United States with more than 2-million square feet and 200 best-in-class retailers and restaurants.

Position Summary:

The Director of Facilities oversees NorthPark Center's interior and exterior infrastructure, building operations, and maintenance programs.

Key Responsibilities:

  • Manage all building systems, including electrical, lighting, HVAC, plumbing, life safety systems, roofing, ventilation, fire, and general infrastructure such as parking lots, escalators, and elevators.
  • Prepare, manage, and oversee departmental budgets. Negotiate and oversee contracts with vendors and service providers.
  • Direct, train, and supervise maintenance team.
  • Direct, schedule, and oversee all external contractors, including electricians, plumbers, roofers, and painters.
  • Manage tenant maintenance, requests/needs, and emergencies. Respond promptly and professionally.
  • Oversee maintenance management system for tracking work orders, schedules, and equipment.
  • Serve as the leader on building operations in the event of an emergency and/or severe weather.
  • Serve as a liaison with the design and construction team on construction work, including renovations and repairs.
  • Serve as a liaison with the marketing, events, and landscaping teams on ongoing programmatic needs.
  • Oversee sustainability initiatives, including recycling, trash, and energy efficiencies.

Requirements:

  • Bachelor's degree(s) in Facilities Management, Engineering, Architecture, Business Administration, or a related field. Master's degree preferred.
  • Minimum of 20 years of experience in operations or facilities management.
  • Strong leadership and team management skills.
  • Excellent problem-solving and decision-making abilities.
  • Full knowledge of safety regulations and compliance requirements.
  • Proven experience in budget management and financial planning.
  • Strong project management skills, with the ability to handle multiple projects simultaneously.
  • Excellent communication and interpersonal skills.
  • Proficiency in using maintenance management software and other relevant technologies.
  • Extensive knowledge and experience in maintaining and troubleshooting HVAC, electrical, roofing, plumbing systems, and other building functions.

Physical Requirements:

  • Ability to walk, stand, and move around the facility and grounds for extended periods.
  • Capability to lift and carry heavy objects when necessary.
  • Flexibility to work evenings, weekends, holidays, and emergencies as needed.


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